Department Supervisor
ALSHAYA GROUP
Total years of experience :16 years, 10 Months
A department supervisor's role is to oversee and ensure a business
operation's efficiency in a particular area. Acting as a
Admit, welcome, and greet all customers in a warm and friendly manner and aware them
clearly about the promotions going on.
➢ Provide information regarding products of choice and lead customers to the right
shelves/aisles and assist them to choose the product.
➢ Practice demonstrations to ensure that the customers will run smoothly by using lectures,
films, charts.
➢ Provide product samples, coupons, informational brochures, and other incentives to
persuade people to buy products.
➢ Educate customers on how to claim warrantee and provide information about discount or
promotional officers.
➢ Arrange products neatly on shelves, keeping the 4 PS of marketing in mind.
➢ Attain potential clients and convince them about the products or brands quality so that the
business can be expanded.
➢ Create daily sales reports and coordinate activities with procurement officers to ensure
appropriate delivery of items low in stock
Responsibility:
➢ Plan and develop merchandising strategies that balance customers’ expectations and
company’s objectives
➢ Analyse sales figures, customers reactions and market trends to anticipate product needs and
plan product ranges/stock
➢ Collaborate with buyers, suppliers, distributors, and analysts to negotiate prices, quantities,
and timescales
➢ Maximise customer interest and sales levels by displaying products appropriately
➢ Produce layout plans for stores and maintain store shelves and inventory
➢ Forecast profits/sales and plan budgets
➢ Monitor stock movement and consider markdowns, promotions, price changes, clear outs
etc
➢ Build constructive customer relationships and team with channel partners to build pipeline
and close deals
➢ Remain up to date with industry’s best practices
courses: Higher Secondary Education Board (H.S.E.B) Kathmandu ➢ School Leaving Certificate Examination (S.L.C) Palpa