MIS Senior Analyst
AM Bank
Total years of experience :16 years, 11 Months
Senior Analyst in the MIS department focusing at eArchiving, business processes, and banking systems.
Implementing, managing, and customizing “Open Text” Enterprise Content Management Solutions: Document Management, Records Management, Workflows & Business Process, Collaboration, Archiving, Email Management, Import/Export, and Imaging Tools.
Providing Training and Support for end users, administrators, and technical users.
Designing and developing applications using .NET technology to integrate “Open Text” solutions with 3rd party products.
Pre-sales Activities.
Project Coordinator for Implementing ERP Solutions.
Software Administrator & Support for Automotive, Retail and Hospitality Solutions (Mercedes-Benz Windows and Web Applications, MS Retail Management System and MaitreD for Hospitality)
MS SharePoint Administrator, using WSS 3.0 and SharePoint Designer tools.
Designing and developing an in-house Customer Complaints application, built upon .NET standards, and communicating with a MS SQL Server database.
Website and Database support & troubleshooter.
Teaching Object Oriented Programming under Java language
On-site Customer software support.
Installing, training, and maintenance for clients on E.R.P's solutions + follow up.
Building special clients cycles for accounting, stock, inventory, point of sales software...
Creating and generating reports on Seagate Crystal Reports.
Testing applications and reports.
Teaching informatics for classes Grade 5 to Grade 11
Military Service
- Training computer uniliterate officers and soldiers on using MS Office.
- Responsible of a small network, a file sharing system, and a soldiers personal info software.
http://dea-ecd.univ-lyon2.fr
www.lu.edu.lb