حبيب هادي

IT Support Engineer في ALMana General Hospitals

• المملكة العربية السعودية
• أشغل هذه الوظيفة منذ أكتوبر 2016

 Providing Technical Support to their Users either through online calls or Terminal services.
 Interface with end -user and other IT sections for technical consultations and problem resolution.
 Expanded e-mail capabilities through interconnecting Microsoft Exchange implementing Internet Mail Service (IMS) and deploying Outlook Web Access.
 Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook E-mail, Calendaring & Scheduling.
 Managed Exchange client configuration using Microsoft Office Outlook 2007 & 2010.
 Strong skills in the areas of implementation, technical support, troubleshooting and debugging network related issues.
 Collecting switch details, switch utilization reports.
 System Security- Antivirus installation (F-Secure & E-Scan) Troubleshooting, Security Patches Updating.
 Prepaid the Desktop Installation procedures for the project.
 Updating Antivirus - Running Office Scan through Antivirus server.

 Maintained hardware and desktop supports, including printers, scanners, and word Processor, electronic mail and software applications.
 Maintained current base Systems by updating, software as necessary, testing of systems.

 Created and Maintained images of specified systems, installed and tested cat5 cable and Fiber.
 Trouble shoot network ports and maintenance of cables and LANs Analyzed and solved connectivity issues.
 Monitored troubleshoot and Corrected server and network problems.
 Worked with third parties (engineers, systems architects and vendors) to narrow down problems and achieve resolutions.
 Provided ongoing maintenance and administration for Deployed networks.
 Assisted with configuration of firewalls, routers, and Switches as assigned.