Habibah Khan

- Deal with customer inquiries and reservations, both in person and over the phone.
- Provide customers with information regarding flight schedules, fares, and connections.
- Issue tickets, boarding passes and other travel documents.
- Help passengers with check-in procedures, baggage handling and special needs.
- Assist customers with problems that may arise during travel.
- Process ticket changes and refunds.
- Assist in other duties such as scheduling flights and handling customer complaints.

- Guide and assist for safety and comfort to passengers.
- Always conduct safety checks before the flight.
- Greet and communicate with customers.
- Help passengers find their seats.
- Prepare and serve drinks and food to passengers.
- Take orders from passengers.
- Present emergency equipment and give instructions to passengers on how to use this equipment.
- Monitor, manage and secure the cabin.
- Adhere to all aviation rules and regulations.
- Assist passengers and cabin crew during emergency situations.
- Provide help to passengers with special needs (children, disabled persons, elders, etc).
- Prepare and submit reports on flight incidents.