Supervisor
KM Trading
Total years of experience :17 years, 6 Months
K M Trading, UAE
1999 - Present (17 years’ Experience)
RETAIL SUPERVISOR
• Directly and actively responsible for managing the overall running of all departments.
• Constantly follow up the running of the entire team and sales floor by guiding against error that can lead to massive lost in profit.
• Consistently fill in the role of overall manager in the governing of the company whenever they are on leave due to proven track record of delivering positive result.
• Make sure that daily reports of all activity carry out by all staff is submitted to the retail manager.
• Always ensure that quality standard is administered in the delivering of services when attending to customers.
• Ensure the standard of cleanliness, health and safety measures are accurately adhere to according to the policies established by the Ministry of Health and Safety.
• Responsible for the preparing of staff schedules that has to do with organizing and distributing services.
• Conduct staff meetings, monitor local competitors, and handle customer’s needs.
• Implement marketing and sales plans of the store.
• Help the customers with their demands, suggestions and complaints.
• Communicate with the administrator concerning the sales, employees and other related matters.
• Check the products before opening and closing of the store.