hadeel abo dayha, Case mangmant

hadeel abo dayha

Case mangmant

Unicef

Location
Jordan - Zarqa
Education
Bachelor's degree, نظم معلومات ادارية (Mis)
Experience
7 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :7 years, 11 Months

Case mangmant at Unicef
  • Jordan - Amman
  • My current job since January 2018

تقديم المساعدات المالية لليمن

دورة call center في كلية القدس +soft skill at كلية القدس
  • Oman - Khasab
  • August 2017 to December 2021
case mangment at unicef
  • Jordan - Amman
  • August 2018 to December 2021

case mangment with UNICEF

Call Center Supervisor at unicef
  • Jordan - Amman
  • March 2018 to June 2018
علاقات عامة at smart sale
  • Jordan
  • August 2015 to June 2016

تسويق الكتروني وهاتفي

Education

Bachelor's degree, نظم معلومات ادارية (Mis)
  • at كلية الزرقاء الجامعية
  • August 2015

جيد جدا

Specialties & Skills

Organization
Working Under Pressure
Adaptability
اتقان استخدام الكمبيوتر
very good writen english and good spoken
A quick learner I have the skills to communicate with others
Good knowledge and experience in Microsoft office tools
Patience and ability to handle work pressure
Using Management information systems (MIS)
accounting
marketing
teamwork
problem solving
portfolio management
retail banking
team management
team leadership

Social Profiles

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Basics of internet and E-mails (Training)
Training Institute:
Luminus Collage
Date Attended:
April 2018
Prevention of sexual exploitation and abuse (PSEA) (Training)
Training Institute:
unicef
Date Attended:
February 2019
ICDL (Training)
Training Institute:
Luminus Collage
Date Attended:
April 2018
Duration:
500 hours
BSAFE (Training)
Training Institute:
UNDSS
Date Attended:
February 2020
COVID-19 - Integrating Gender Based Violence Risk mitigation (Training)
Training Institute:
UNICEF
Date Attended:
January 2020
Customer service and call center skills (Training)
Training Institute:
Luminus Collage
Date Attended:
April 2018
Duration:
500 hours
خبرة عمل من uni (Certificate)
Date Attended:
November 2021

Hobbies

  • القراءة ،الرياضة
    دورة soft skill من كلية القدس +دورة call center