Commercial Project Manager
DesignPlus
Total des années d'expérience :11 years, 8 Mois
• Briefed and motivated staff to deliver daily operational requirements.
• Actioned customer feedback to promote continued service improvement.
• Managed client relationships.
• Performed program-related tasks such as scheduling, budgeting, and resource management
• Tracked and communicated project status, timelines, budgets, and action items.
• Provided weekly performance feedback on resource allocation, risks, issues, and schedule adherence, keeping project teams on track.
• Built positive, productive relationships with internal and external stakeholders through outstanding client management skills.
•Contributed to developing and implementing Project Management methodology for
clients.
• Coordinated the projects-related work between the internal teams and clients and led
the implementation of the Project Management System using Microsoft Project.
• Performed user training workshops, and QA activities.
• Handled project activities such as wireframes, project proposals, project concept
documents, and invoices.
• Coordinated project activities between projects' stakeholders.
• Completed multiple projects for several clients.
• Performed user training workshops, and User Acceptance Tests.
Collaborated as part of the PMO team on several projects for different platforms such
as SAP and Microsoft SharePoint.
• Managed and supported the Program level activities and milestones, such as Weekly
status reports, Issues, and Risks
• Contributed to the Organizational Change Management function to identify, manage
and handle the resistance areas and reasons of the system users.
Masters of Business Administration