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Hadeel Gindwan, Customer Service Team Leader

Hadeel Gindwan

Customer Service Team Leader·تسهيل - مطار الملك عبدالعزيز الدولي

Saudi Arabia

Bachelor's degree, علوم ادارية

Work experience

Total years of experience: 8 years, 0 months

Customer Service Team Leader

March 2022 - Present

تسهيل - مطار الملك عبدالعزيز الدولي

Jeddah, Saudi Arabia

March 2022 - Present

- توزيع العمل مع بدء المناوبة على فريق العمل.
- الحرص على سير العمل بالشكل.
- الإبلاغ عن المشاكل وحلها ان أمكن.
- خدمة المسافرين والتوجيه والرد على الاستفسارات

Company industry:
Facilities & Property Management
Job role:
Customer Service and Call Center

commercial operations

August 2018 - January 2022

قطار الحرمين - رينفي

Jeddah, Saudi Arabia

August 2018 - January 2022

• Acting supervisor
• Check work procedure
• customer service
• Tickets Sales
• Data Entry
• Provide Customer assistance
• Conduct Daily Tickets Sales
• information and management in station
• Check-in Tickets
• Platform Guiding

Company industry:
Facilities & Property Management
Job role:
Hospitality and Tourism

موظف مبيعات

June 2016 - July 2016

وجوه - المملكة العربية السعودية

Jeddah, Saudi Arabia

June 2016 - July 2016

• Marketing
• Customer service

Company industry:
Marketing
Job role:
Sales

Education

جامعه الملك عبد العزيز

May 2016

May 2016

Bachelor's degree, علوم ادارية

Saudi Arabia

GPA (point): 3.69 out of 5

GPA (point): 3.69 out of 5

KAU

Skills

Hospitals

Expert

Automobile

Expert

Travel

Expert

Management

Expert

Human Resources

Expert

Taking responsibility

Expert

Absorb customer anger

Expert

Social Media marketing

Intermediate

Work under pressure

Expert

مايكروسوفت اوفيس

Expert

Trainer

Expert

Teamwork

Expert

Hospitals

Expert

Automobile

Expert

Travel

Expert

Management

Expert

Human Resources

Expert

Languages

English

Intermediate

Arabic

Native Speaker