هديل  حلواني , مشرف مبيعات وتسويق

هديل حلواني

مشرف مبيعات وتسويق

جوين بيكري

البلد
المملكة العربية السعودية - جدة
التعليم
دبلوم, Public Administration
الخبرات
2 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 9 أشهر

مشرف مبيعات وتسويق في جوين بيكري
  • المملكة العربية السعودية - جدة
  • أكتوبر 2021 إلى أكتوبر 2023

- Provide exceptional customer service by offering friendly and courteous assistance to patrons.

- Operate cash register to accurately process transactions, including scanning items and handling payments.

- Address customer inquiries, resolve complaints, and assist with special requests to ensure customer satisfaction.

- Maintain cleanliness and organization of the cashier area, including restocking merchandise and keeping the workspace tidy

Call Center Agent في SAED
  • المملكة العربية السعودية - جدة
  • يناير 2021 إلى أغسطس 2021

• Respond promptly to customer inquiries via phone, email, or chat professionally and courteously.
• Provide accurate information about company products, services, and policies to customers.
• Handle and resolve customer complaints or issues effectively and efficiently.
• Document all interactions with customers accurately and thoroughly in the company's CRM system for the future.

الخلفية التعليمية

دبلوم, Public Administration
  • في King Abdulaziz University
  • مارس 2020

.

Specialties & Skills

Microsoft Office
Learning Management
Public Administration
Client Service
Management
Employee Relations
CASH REGISTER
CLEANLINESS
CUSTOMER SERVICE
CUSTOMER RELATIONSHIP MANAGEMENT
ADAPTABILITY
COMMUNICATIONS
COOPERATION
LEVERAGE
PUBLIC ADMINISTRATION
RELIABILITY
Microsoft Office
Marketing
Administration
Customer Service Skills

اللغات

الانجليزية
متوسط
العربية
اللغة الأم