هديل Kiswani

• Leading end-to-end marketing campaigns (HoReCa & Retail), including
planning, execution, and post-activation analysis.
• Managing multiple campaigns simultaneously, ensuring on-time delivery
and client satisfaction.
• Overseeing team recruitment, training, and daily operations to guarantee
smooth field execution.
• Acting as the main client liaison, aligning strategies with business goals
and maintaining long-term relationships.
• Streamlining logistics, reporting, and staffing models to optimize cost
efficiency and performance.

• Delivering custom IT projects for clients, ranging from website
development to AI-driven automation.
• Leading a small freelance team, delegating tasks and ensuring high
quality, timely project delivery.
• Designing data dashboards (Power BI, Google Sheets) to improve business
reporting and decision-making.
• Implementing AI tools (VoiceBot, workflow automation, QR-based systems)
to enhance client operations.
• Building and maintaining websites and digital platforms tailored to client
requirements.

• Led recruitment, training, and operations for 50+ promoters and
supervisors across Amman, Zarqa, Irbid, and Madaba.
• Managed activations for global brands (Kent, Ploom, JTI, Nestlé, Pepsi,
Mercedes, Ford, LG, Samsung).
• Designed and implemented KPI dashboards (awareness, trials,
conversions, gift distribution).
• Optimized staffing and scheduling models, reducing absenteeism by 25%.
• Oversaw gift & inventory management, cutting stock-outs by 30%.
• Initiated AI VoiceBot pilot project for customer feedback, automating
reporting and insights.