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هديل كتبي, Receptionist

هديل كتبي

Receptionist·Superpets

Saudi Arabia

Bachelor's degree, Financial Markets

Work experience

Total years of experience: 2 years, 5 months

Receptionist

November 2025 - January 2026

Superpets

Mecca, Saudi Arabia

November 2025 - January 2026

-Welcomed customers and managed front desk operations.
-Processed invoices and handled customer transactions.
-Managed online store operations.
-Assisted in marketing activities and promotions.
-Monitored inventory and received orders.
Company industry:
Pet Supplies

Customer Service

January 2025 - January 2025

Umm Al Qura

Mecca, Saudi Arabia

January 2025 - January 2025

-Responded to customer inquiries and provided support.
-Assisted customers with financial payments and insurance-related matters.
-Coordinated with departments to ensure customer satisfaction.
Company industry:
Primary, Prep, & Secondary School

Receptionist

January 2024 - January 2025

AlEssawi

Mecca, Saudi Arabia

January 2024 - January 2025

Company industry:
Catering, Food Service, & Restaurant

Cooperative

January 2022 - January 2023

for

Mecca, Saudi Arabia

January 2022 - January 2023

-Completed training in
-Assisted with financial and administrative processes.
-Entered daily invoices and accounts.
-Assisted with administrative and reception tasks.
-Maintained accurate records and documentation.
Company industry:
Vocational Education

Education

Umm Al-Qura University

January 2023

January 2023

Bachelor's degree, Financial Markets

Saudi Arabia

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVOICING
Intermediate
INVOICING
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
ONLINE STORE
Intermediate
ONLINE STORE
Intermediate

Training and Certifications

Certifications
Information Crimes Digital Currencies
Customer Service Techniques
Conference Event Organization
Distinguished Accountants Program with a Seal of Excellence (Egrar)