Hadeel Swidan

• Ensure coordination of communication between
patient and ther facilities and staff.
• Provide patients and their families with Information
on hospital services, procedures, and protocols.
• Respond to and address underlying physicians and
other professionals concerns.
• Review patients complaints regaiding hospital services
and make sure to address and fiom fine totes:
reponting tiheit concerts and coflowing up with ther
Idst gegrore of affice.
• Resolve inpatients problems associated with
hospital procedures with ther relevant personnnel.
Make sure patients complaints are resolved, and
inquiries properly addressed by contecting relevant
staff.
+ Present feedback to patients and other reports,
« Assist patients with experienced problents with tile
hospital systems in a id o make the system more to
workable.

Greeted patients, signed them in, and directed them
to their destintion.
Obtaining personal information and filing their data.
Reviewing clinic schedules calling clients.
Follow up on past clinics visits.
Performing copay and payable transactions.
Maintaining clinic data management system.
Handled incoming and outgoing telephone calls.