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hadi hansmukh, Customer Service Representative

hadi hansmukh

Customer Service Representative·Threads

United Arab Emirates

High school or equivalent, accounting and finance

Work experience

Total years of experience: 0 years, 1 months

Customer Service Representative

January 2024 - January 2024

Threads

Dubai, United Arab Emirates

January 2024 - January 2024

Handled customer inquiries and concerns with confidence and clarity,
ensuring smooth service.
Resolved complaints with patience and empathy, contributing to better
customer satisfaction.
Provided quick support to walk-in customers and assisted with store
coordination.
Escalated complex issues to supervisors early, preventing service delays.
Company industry:
Textile & Apparel Production

Event Operations Assistant

January 2024 - January 2024

Step Conference

Dubai, United Arab Emirates

January 2024 - January 2024

Coordinated with event teams, vendors, and security to support smooth
event operations.
Guided attendees professionally, offering clear directions about
schedules and venue areas.
Assisted with check-ins, badge distribution, and crowd flow management
during peak hours.
Helped troubleshoot last-minute issues and supported the on-ground
event team.
Company industry:
Accounting

Education

Canadian University Dubai

June 2030

June 2030

High school or equivalent, accounting and finance

United Arab Emirates

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PRESENTATION SOFTWARE
Intermediate
PRESENTATION SOFTWARE
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate

Languages

English

Beginner

Urdu

Beginner