هديل ابو نادا

Ecommerce Operations Manager·Kitchen Souq and Go Grocery

الإمارات العربية المتحدة

بكالوريوس, Business Administration And Commerce

الخبرة العملية

مجموع سنوات الخبرة: 12 سنوات, 8 أشهر

Ecommerce Operations Manager

يوليو 2020 - سبتمبر 2020

Kitchen Souq and Go Grocery

دبي، الإمارات العربية المتحدة

يوليو 2020 - سبتمبر 2020

Negotiate and close annual vendor commercial terms and conduct joint business plans to grow traffic and conversion rates.
Identify category gaps and source profitable brands to maintain a dynamic portfolio.
Adopt category growth strategies based on data analysis and commercial strategy.
Lead on trade marketing and marketing plans with vendors by pre and post analysis.
Optimize promotions by capturing the changing consumer preferences, and trends.
Integrate category pricing and promotions technically into the system.
Spot and resolve technical challenges in coordination with the software engineers.

مجال الشركة:: السلع الاستهلاكية سريعة التداول
الدور الوظيفي:: الإدارة

E Commerce Category Manager

مارس 2019 - يونيو 2020

BulkWhiz DMCC

دبي، الإمارات العربية المتحدة

مارس 2019 - يونيو 2020

مجال الشركة:: البيع بالتجزئة وبالجملة
الدور الوظيفي:: الإدارة

Key Account Supervisor

سبتمبر 2014 - مارس 2019

L'Oreal

دبي، الإمارات العربية المتحدة

سبتمبر 2014 - مارس 2019

Achieved an annual sales target of 7M AED with a portfolio of 62 retail stores.
Prospected and contracted new stores to leverage turnover an market share.
Created joint business plans taking into account all levels of growth.
Monitored the accounts' performance and adopted SWOT analysis to hit potential.
Secured product launches and excellent merchandising at store level.
Executed training / brand education /In store demonstrations for 620+ universe.
Collected dues in a diplomatic fashion and minimizing delinquent accounts.
Improved social media exposure at the client’s side utilizing available digital media.

مجال الشركة:: البيع بالتجزئة وبالجملة
الدور الوظيفي:: المبيعات

Regional Commercial Support Supervisor

يونيو 2012 - سبتمبر 2013

Nestlé Middle East FZE

دبي، الإمارات العربية المتحدة

يونيو 2012 - سبتمبر 2013

Provided strong administrative support to sales management ie the sales controller.
Assisted in sales budgeting processes and reported in- time sales performance data.
Adopted available resources in HO to track and analyze business sales performance.
Consolidate sales data from country development managers .
Synchronized reporting and planning cycles between affiliate teams and HO.
Prepared internal sales and marketing reports for periodical meetings.
Provide sales data analysis support to twelve country sales managers.
Monitored and compiled partners’ performance (KPIs) for internal audit.

مجال الشركة:: السلع الاستهلاكية سريعة التداول
الدور الوظيفي:: المبيعات

Regional Commercial Administrator - FMCG - Personal Care

مارس 2007 - مايو 2012

Beiersdorf ME FZCO (ME afiliate)

دبي، الإمارات العربية المتحدة

مارس 2007 - مايو 2012

Provided strong administrative support to the regional sales director.
Analyzed, reported country sales data and competitors pricing and activities.
Maintained sales drive data consistency in terms of trade marketing budget.
Assisted trade marketing in market implementation and monitoring.
Arranged and kept track of market travel schedules of a team of 14 colleagues.
facilitate Interdepartmental coordination with finance and HR department.
Monitored and reconciled departmental expenses against budget.

مجال الشركة:: السلع الاستهلاكية سريعة التداول
الدور الوظيفي:: إدارية

التعليم

American University of Beirut

يناير 2003

بكالوريوس، Business Administration And Commerce

لبنان

المعدل التراكمي (نسبة مئوية): 73%

Skills

Online Systems

Expert

Online Systems

Expert

Category Management

Expert

Category Management

Expert

Data Collection

Expert

Data Collection

Expert

Microsoft Excel

Expert

Microsoft Excel

Expert

SAP

Expert

SAP

Expert

MS Outlook

Expert

MS Outlook

Expert

SAP

Expert

SAP

Expert

Power Point

Expert

Power Point

Expert

Advanced MS Excel

Expert

Advanced MS Excel

Expert

direct Sales

Expert

direct Sales

Expert

customer Service

Expert

customer Service

Expert

prospecting

Expert

prospecting

Expert

business development

Expert

business development

Expert

Trade Marketing budgeting

Intermediate

Trade Marketing budgeting

Intermediate

merchandising

Expert

merchandising

Expert

Education and Product Knowldge Training

Expert

Education and Product Knowldge Training

Expert

Forecasting

Expert

Forecasting

Expert

FRONT OFFICE MANAGEMENT SKILL

Expert

FRONT OFFICE MANAGEMENT SKILL

Expert

Advanced Excel

Expert

Advanced Excel

Expert

closing deals

Expert

closing deals

Expert

contracting

Expert

contracting

Expert

Slack

Expert

Slack

Expert

Toolbelt

Expert

Toolbelt

Expert

Primaseller

Intermediate

Primaseller

Intermediate

Trello

Intermediate

Trello

Intermediate

Magento

Expert

Magento

Expert

حسابات مواقع التواصل الاجتماعي

اللغات

العربية

متمرّس

الانجليزية

متمرّس

الهوايات والاهتمامات

Diving

Licence - 20 Meters

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Rana Al Maeeni

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هديل ابو نادا

مشاركة سيرتي الذاتية

الخبرة العملية

Ecommerce Operations Manager

E Commerce Category Manager

Key Account Supervisor

Regional Commercial Support Supervisor

Regional Commercial Administrator - FMCG - Personal Care

التعليم

American University of Beirut

Skills

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي

انستغرام

اللغات

العربية

الانجليزية

الهوايات والاهتمامات

Diving