Ecommerce Operations Manager
Kitchen Souq and Go Grocery
مجموع سنوات الخبرة :12 years, 8 أشهر
Negotiate and close annual vendor commercial terms and conduct joint business plans to grow traffic and conversion rates.
Identify category gaps and source profitable brands to maintain a dynamic portfolio.
Adopt category growth strategies based on data analysis and commercial strategy.
Lead on trade marketing and marketing plans with vendors by pre and post analysis.
Optimize promotions by capturing the changing consumer preferences, and trends.
Integrate category pricing and promotions technically into the system.
Spot and resolve technical challenges in coordination with the software engineers.
Negotiate and close annual vendor commercial terms and conduct joint business plans to grow traffic and conversion rates.
Identify category gaps and source profitable brands to maintain a dynamic portfolio.
Adopt category growth strategies based on data analysis and commercial strategy.
Lead on trade marketing and marketing plans with vendors by pre and post analysis.
Optimize promotions by capturing the changing consumer preferences, and trends.
Integrate category pricing and promotions technically into the system.
Spot and resolve technical challenges in coordination with the software engineers.
Achieved an annual sales target of 7M AED with a portfolio of 62 retail stores.
Prospected and contracted new stores to leverage turnover an market share.
Created joint business plans taking into account all levels of growth.
Monitored the accounts' performance and adopted SWOT analysis to hit potential.
Secured product launches and excellent merchandising at store level.
Executed training / brand education /In store demonstrations for 620+ universe.
Collected dues in a diplomatic fashion and minimizing delinquent accounts.
Improved social media exposure at the client’s side utilizing available digital media.
Provided strong administrative support to sales management ie the sales controller.
Assisted in sales budgeting processes and reported in- time sales performance data.
Adopted available resources in HO to track and analyze business sales performance.
Consolidate sales data from country development managers .
Synchronized reporting and planning cycles between affiliate teams and HO.
Prepared internal sales and marketing reports for periodical meetings.
Provide sales data analysis support to twelve country sales managers.
Monitored and compiled partners’ performance (KPIs) for internal audit.
Provided strong administrative support to the regional sales director.
Analyzed, reported country sales data and competitors pricing and activities.
Maintained sales drive data consistency in terms of trade marketing budget.
Assisted trade marketing in market implementation and monitoring.
Arranged and kept track of market travel schedules of a team of 14 colleagues.
facilitate Interdepartmental coordination with finance and HR department.
Monitored and reconciled departmental expenses against budget.
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