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هايل الهندي, Business Owner / Customer Service Lead

هايل الهندي

Business Owner / Customer Service Lead·Men for Beauty

Tunisia

High school or equivalent, اداب

Work experience

Total years of experience: 10 years, 6 months

Business Owner / Customer Service Lead

January 2018 - Present

Men for Beauty

Nabeul, Tunisia

January 2018 - Present

• Managed full business operations and client relations
• Built strong customer loyalty and repeat business
• Led sales strategy and service delivery

Company industry:
Personal Care Centers

مصمم اعلانات

June 2024 - January 2025

Trabelsi voyages

Nabeul, Tunisia

June 2024 - January 2025

تصميم اعلانات على شبكة التوصل الاجتماعي خاصة بعروض السفر

Company industry:
Travel Agency

Customer Service & Marketing Assistant

January 2024 - January 2025

Voyages Trabelsi

Nabeul, Tunisia

January 2024 - January 2025

• Handled 50+ customer inquiries daily across multiple channels
• Managed bookings and improved response efficiency
• Supported social media engagement and customer interaction

Company industry:
Travel Agency

صاحب العمل

May 2018 - December 2024

Syrian beauty for men

Nabeul, Tunisia

May 2018 - December 2024

ادارة المكان بشكل عام وكامل

Company industry:
Perfume & Cosmetics

مدير اداري

September 2021 - September 2024

Syrian corner

Nabeul, Tunisia

September 2021 - September 2024

إدارة المكان والطاقم العامل ومراقبة الجودة والاداء

Company industry:
Catering, Food Service, & Restaurant

Administrative Manager

January 2021 - January 2024

Corner Syrian

Nabeul, Tunisia

January 2021 - January 2024

• Supervised daily operations and managed staff performance
• Resolved customer issues and improved service quality
• Optimized workflow and operational efficiency

Company industry:
Catering, Food Service, & Restaurant

صاحب العمل

April 2016 - January 2018

Tas jewelry

Nabeul, Tunisia

April 2016 - January 2018

بيع الإكسسوارات المقلدة نسائي ورجالي

Company industry:
Trading & Commodity Trading

Sales Associate

January 2016 - January 2018

Jewelry Tas

Nabeul, Tunisia

January 2016 - January 2018

• Achieved and exceeded sales targets consistently
• Maintained store standards and customer satisfaction

Company industry:
Fashion & Apparel

Government Representative

January 2016 - January 2018

Jelly beans

Doha, Qatar

January 2016 - January 2018

• Managed official communications and coordination tasks
• Ensured compliance with procedures and regulations
• Represented governmental interests professionally

Company industry:
Public Relations (PR)

Education

ثانوية

July 2010

July 2010

High school or equivalent, اداب

Syria

GPA (percentage): 88%

GPA (percentage): 88%

مدرسة حسن الملا

January 2010

January 2010

High school or equivalent, اداب

Syria

Skills

الإدارة

Expert

التسويق

Intermediate

البيع

Expert

التصوير

Intermediate

COMMUNICATIONS

Intermediate

COORDINATING

Intermediate

CUSTOMER SERVICE

Intermediate

MARKETING

Intermediate

OPERATIONS

Intermediate

OPERATIONS MANAGEMENT

Intermediate

RESERVATIONS

Intermediate

SALES

Intermediate

SOCIAL MEDIA ENGAGEMENT

Intermediate

WORKFLOW AUTOMATION

Intermediate

Languages

Arabic

Native Speaker

English

Intermediate