agant
Teleperformance
مجموع سنوات الخبرة :16 years, 9 أشهر
1-Project city bank
Leads
> Respond to outbound call to handle the customer and collection information about customer and recorded it in the system just as how mush income, if he deals with any bank.
telesales
>Respond to outbound sales credit cards telephone inquiry's introducing everything about benefits and how to use credit In addition, tack an agreement with the customer so corers can go in appointment.
2-Project Vodafone
data collection
>Respond to call and handle the customer to convince him how about important to him to record his data.
Hot line Q
>Respond to answer incoming calls and handle the customer that he is divert to us to record his data and active his line again.
Event Q
>Respond to answer incoming telephone inquiries about promotion that company Vodafone present
Respond to incoming telephone inquiry's regarding NTCC (National Telephone Cards Company) project
Accurately record all details of customer inquiry for statistical and analytical Purposes.
Positively contribute in Cross/Up selling of products & Value Added Services
تقدير عام جيد جدا النسبة المئوية 81.61%