Field Support Engineer
LM Ericsson Nigeria
Total des années d'expérience :10 years, 7 Mois
Ensuring 100% availability of all cell sites
Resolution of outages within the stipulated Mean Time To Repair (MTTR)
Preventing excessive downtime by carrying out Active Preventive Maintenance on all BTS equipment on site
Resolution of traffic and non-traffic affecting alarms on BTS equipment
Updating of trouble tickets after resolution of technical faults with the use of Work Force Management tool.
Conducting Acceptance Test Procedure (ATP) for newly installed sites