Operations Support Officer
Al Serkal Group
مجموع سنوات الخبرة :4 years, 9 أشهر
Scheduling and arranging work permits from Mall management & customers.
Preparation of Annual Maintenance Contracts and its renewal.
Maintaining and updating client list.
Preparation of quotations.
Maintaining proper filing system for the contracts & quotations.
Coordination and supervising.
Preparation of reports.
Answering queries of customers and suppliers during Manager’s absence
Preparing and sending quotations to customers and doing follow-up
Preparing and sending purchase order to suppliers and confirming its delivery.
Preparing delivery notes and arranging for its delivery.
Confirming good received remark is obtained for the delivery done.
Maintaining proper filing system.
Documentation and people management.
Welcoming and attending clients and doing follow-up.
Promptly and warmly answering phone calls and doing telemarketing.
Attending clients and making them register for the course.
Handling payments.
Ordering for books and stationeries for the students.
Updating and filing student information.
Promptly and warmly answering phone calls and directing the customers to the appropriate representative or department.
Coordinate and process all necessary documents for the sales department.
Maintaining an accurate and current database.
Effective communication with clients to gain commitment to purchase.
Effective responding to and meeting the needs of a diverse client base.
Successfully achieving the monthly targets.