هاجر عاطف السيد محمد عوض, •	Receptionist and HR assistant

هاجر عاطف السيد محمد عوض

• Receptionist and HR assistant

British International School

البلد
الإمارات العربية المتحدة - عجمان
التعليم
بكالوريوس, Bachelor Dgree
الخبرات
11 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 11 أشهر

• Receptionist and HR assistant في British International School
  • الإمارات العربية المتحدة - عجمان
  • أبريل 2018 إلى أكتوبر 2020

Principal secretary
▪ Monitor and process personnel time records including leave requests and reports. Compile information and submit to central office according to established deadlines.
▪ Maintain a daily teacher attendance log and records for substitute teachers
▪ Schedule meetings and appointments and maintain calendar for principal.
▪ Assist students, teachers, and parents as needed. 8. Receive incoming calls, take reliable messages, and route to appropriate staff
▪ Translate documents, circulars to parents, and MOE documents.
• Assist HR in handling and store data, arranging files, calling applicants and set appointment store employee data, Performing payroll/benefit-related reconciliations
• Handling reception
▪ Answers phone calls in a pleasant, informed manner for the purpose of providing information and creating a good image of the school
▪ Greets all incoming students, families and guests respectfully and professionally
▪ Develops a positive, welcoming and caring climate in the Front Office...
▪ Assists students and others with routine problems and will refer non-routine items to a supervisor.
▪ Works with courtesy, tact, and diplomacy in dealing with others, and the ability to work cooperatively as part of a team.
▪ May be assigned to work in Guidance, Student Services, Curriculum, or the general office.
• Processing incoming mail
• Maintaining computer system by updating and entering data
• Setting appointments and arranging meetings

Executive Secretary في Trust Legal Consultant
  • الإمارات العربية المتحدة - الشارقة
  • سبتمبر 2016 إلى مارس 2018

• Store data in criminal system
• Handle releases and request in public precaution
• Receiving and screening phone calls and redirecting them when appropriate
• Handle Mails and contact with customer By phone or mail .
• Greet and receive visitor.
• Helps prepare office budget.
• Direct the general public to the appropriate staff member.
• Maintain hard copy and electronic filing system

Secretary في National Language school Ajman
  • الإمارات العربية المتحدة - عجمان
  • يونيو 2015 إلى يونيو 2016

• answering telephone calls and maintaining diaries
• arranging appointments and taking messages and filing and managing databases
• typing and word processing
• Organising and servicing meetings (producing agendas and taking minutes)
• recruiting, training and supervising junior staff
• handling correspondence
• implementing new procedures and administrative systems
• coordinating mail-shots and similar publicity tasks

Secretary at United travel في United travel
  • مصر - القاهرة
  • يناير 2013 إلى فبراير 2015

• answering telephone calls and maintaining diaries
• arranging appointments and taking messages and filing and managing databases
• typing and word processing
• Organising and servicing meetings (producing agendas and taking minutes)
• recruiting, training and supervising junior staff
• handling correspondence
• implementing new procedures and administrative systems
• coordinating mail-shots and similar publicity tasks

Receptionist في Al sharq school
  • مصر - القاهرة
  • يوليو 2010 إلى ديسمبر 2012

• Answers phone calls in a pleasant, informed manner for the purpose of providing information and creating a good image of the school
• Greets all incoming students, families and guests respectfully and professionally
• Develops a positive, welcoming and caring climate in the Front Office..
• Assists students and others with routine problems and will refer non-routine items to a supervisor.
• Works with courtesy, tact, and diplomacy in dealing with others, and the ability to work cooperatively as part of a team.
• May be assigned to work in Guidance, Student Services, Curriculum, or the general office.
• Able to communicate effectively, orally and in writing.

secretary في El Labody recruitment company abroad
  • مصر - القاهرة
  • يوليو 2008 إلى يونيو 2010

Confer with customers by telephone or in person in order to provide information about our services, or to obtain details of complaints.
* Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
* Check to ensure that appropriate changes were made to resolve customers' problems.
* Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
* Refer unresolved customer grievances to designated departments for further investigation.

الخلفية التعليمية

بكالوريوس, Bachelor Dgree
  • في Faculty of law
  • مايو 2009

Specialties & Skills

Business Relationship Management
Customer Service
Public Relations
Callcenter
Relationship Development
MS Office
Amadues training course
secretary
(CCLS) ( Call center learning solution )

اللغات

الانجليزية
متمرّس
الفرنسية
مبتدئ

العضويات

نقابه المحامين
  • محامى
  • January 2010

التدريب و الشهادات

Course english (تدريب)
معهد التدريب:
cambridge
تاريخ الدورة:
January 2012
ICDL course (تدريب)
معهد التدريب:
•The Egyptian ministry of education and Documented
تاريخ الدورة:
November 2012

الهوايات

  • Searching on internet about usfel courses
    take courses online such as English courses Learning french online making Articles in different fields
  • sports
    I used to play karate and kung fu but now i just playing home exercise because i love sports so much
  • Writing stories
    I had wrote many stories such as children stories