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Haggag Hassan, Operations Coordinator

Haggag Hassan

Operations Coordinator·Gulf Group for Mechanical and Electrical Works

Kuwait

Diploma, Finance

Work experience

Total years of experience: 16 years, 10 months

Operations Coordinator

January 2019 - March 2022

Gulf Group for Mechanical and Electrical Works

Al Kuwait, Kuwait

January 2019 - March 2022

Hub station between office and running projects where I have been a key link to department divisions in order to facilitate the business progress in a smooth way. Preparing all payment application (Payment certificates, cheques & LC requests). Handling all office administration tasks including but not limited to mailing, filing, preparing meetings, employee’s relations, logistical operations & office supplies. Coordinating with vendors and subcontractors to meet department requirements at the earliest and fulfil the necessities for both parties for a quick operational process. Updating ERP system with purchase requisitions in order to proceed with projects material supplies.

Company industry:
Civil Engineering
Job role:
Purchasing and Procurement

Executive Assistant

June 2016 - December 2018

Almohsen Company for Trading & Contracting

Buraidah, Saudi Arabia

June 2016 - December 2018

My role is multitasked and variable as I am responsible about coordinating the tasks between different departments in the company including but not limited to;
Organising daily tasks and appointments for the GM, doing researches and giving feedback on various ideas.
Following up with website developers on the updates and maintenance of the website plus posting comany news and social media updates.
Liaise with Accounting department to insure all payment and invoices are collected and setteled in time.
Recieveing and presenting Engineers reports about existing and new projects to maintain up to date progress.

Company industry:
Civil Engineering
Job role:
Construction and Building

Administration Coordinator

January 2015 - August 2015

Bio Shop Natural Oils & Herbs

Hurghada, Egypt

January 2015 - August 2015

Arrange daily booking with travel agents.
Plan transport schedule for buses to pick up guests from hotels.
Prepare daily stock management with the factory and other vendors.
Helping the cashier with check outs and packing for guests.
Follow up with cashier daily cash flow and payments.
Checking the invoices and purchase orders and comparisons.
Daily end of day reports for travel agent and owner.

Company industry:
Retail & Wholesale
Job role:
Administration

Photographer

January 2013 - January 2015

The Orange Concept

Hurghada, Egypt

January 2013 - January 2015

Filming daily Catamaran trips making digital photo DVDs.
Helping boat crew with the trip activities & information.
Giving tips and advice to acompanying guest on photography.

Company industry:
Hospitality & Accomodation
Job role:
Design, Creative, and Arts

Customer Service & Accounting

July 2012 - October 2012

Baraka Sharm For Natural Oils & Herbs

Sharm el Sheikh, Egypt

July 2012 - October 2012

Building the store daily management system.
Organizing daily bookings with travel agents and scheduling the trans¬fer services.
Maintain cash flow and bookkeeping for the facility.
Daily sales reports and commissions calculation for agents.
Assisting the management with negotiation plans in order to bargain good deals with travel agents.
Establishing POS system in order to speed up the services provided to the customers and maintains accurate stock control and store reorder limits.

Company industry:
Retail & Wholesale
Job role:
Administration

Assistant Manager

August 2010 - January 2012

The Club House Dive Shop & Bookings

Cairo, Egypt

August 2010 - January 2012

Managing & Organizing dive shop store for diving & snorkeling equipments & accessories.
Booking & arranging for diving & snorkeling trips through our dive operation partner
Recreation & sports activities organizer for subcontract service providers “water sports, desert & quad safaris, fishing trips & speed race Go Carts.
Dive shop accounting and auditing.

Company industry:
Entertainment
Job role:
Administration

Logistics Coordinator

November 2008 - January 2010

The Dive Tribe Ltd.

Hurghada, Egypt

November 2008 - January 2010

Organizing dive package reservations for several brand named travel agents in diving business.
Planning for the daily operations; boat trips, walk in and online bookings arrangement.
Dive center bookkeeper.
Quickly and effectively solve customer challenges.
Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.

Company industry:
Sports & Outdoor Activities
Job role:
Logistics and Transportation

Administration Executive

June 2008 - November 2008

The Plams Dive Center

Hawali, Kuwait

June 2008 - November 2008

See attached C.V.

Company industry:
Sports & Outdoor Activities
Job role:
Administration

Guest Service Agent

August 2003 - May 2008

The Dive Tribe Ltd.

Hurghada, Egypt

August 2003 - May 2008

See. C.V.

Company industry:
Sports & Outdoor Activities
Job role:
Customer Service and Call Center

Education

El Rhoda Technical Commerce Institute

October 1997

October 1997

Diploma, Finance

Egypt

GPA (percentage): 60%

GPA (percentage): 60%

Diploma in Financial Accounting.

Skills

Accounting
Expert
Accounting
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Executive Secretary
Expert
Executive Secretary
Expert
Logistics
Expert
Logistics
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Internet
Expert
Internet
Expert
Diving
Intermediate
Diving
Intermediate
Photoshop
Beginner
Photoshop
Beginner
Photography
Intermediate
Photography
Intermediate
MS Office 2016
Intermediate
MS Office 2016
Intermediate
Accounting
Expert
Accounting
Expert
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert
German
Beginner
French
Beginner

Memberships

Professional Association for Diving Instructors PADI

Advanced Open Water Diver

July 2006

Emergency First Response EFR

EFR-Primary Care (CPR) & Sec Care (1st aid)

August 2006

Training and Certifications

Certifications
Fundamentals Of Financial Accounting & Practical Applications
Commercial Cyndicate & AMIS
Nov 2012 - Dec 2012

Recommendations

Mohammed Adel

Apr 2013

Apr 2013

Course DirectorManager

Hagag was efficient at his work and he is talented with his interpersonal skills. always calm, accept criticism, fast learner and take charge of his actions.

Sarah Faulkner

Apr 2013

Apr 2013

PharmacistColleague

In my dealings with Haggag, i always found him to be efficient, cheerful and knowledgeable. His demeanor is well suited to a customer service environment, and nothing is too much trouble for him. He has excellent customer service skills and a great work ethic, and would certainly be an asset to any employer,.

Rob Read

Mar 2013

Mar 2013

Teaching ConsultantManager

Honesty, Trustworthiness, loyalty, Flexibility, Intelligence, Haggag has all of these qualities more, I always wished to have another 35 just like him. An over the top recommendation? Not in the least, it's a straightforward opinion of a young man I knew and worked with over 7 years.

Hobbies

  • Reading, Diving
    Advanced Open Water Diver I like also reading books in several walks of life especially Islamic and some political books.