هيثم النوشان, Specialist System Admin

هيثم النوشان

Specialist System Admin

Tamkeen Technologies

البلد
المملكة العربية السعودية
التعليم
بكالوريوس, Computer Engineering
الخبرات
13 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 1 أشهر

Specialist System Admin في Tamkeen Technologies
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ يوليو 2017

• Manage system center 2016 SCCM.
• Manage task from Microsoft support and engineers.
• Design, Implementation and administration of MS active directory services and policies such as Group policies, DNS, DHCP and file shares.
• Administration and troubleshooting of MS Exchange system.
• Administration of Microsoft Hyper-V .
• Creating Users, Groups, Mailboxes, setting up Shares, Volumes and monitor storage, operation events.
• Study and mange licenses for Microsoft products.
• Leading a team of system, network & technical Engineers.
• Leading the efforts of building the technical support engineer’s capacity by developing and conducting technical courses targeting to cover the areas that need enhancement and development.
• Leading the efforts in coordination with the team to develop the IT department.
• Installation, configuration, monitoring of Microsoft Windows server operating system.
• Analyze, test and apply Microsoft Windows server service packs, patches and hotfixes.
• Installation and maintenance of MS SCCM application system server.
• Integration of all Microsoft windows desktop with MS SCCM for remote management, patching and monitoring.
• Defining and updating Microsoft Windows server standards to comply with the client’s IT Security policies.
• Administration of the client’s File and print servers.
• Analyze and respond to incidents affecting client’s Microsoft windows server or workstations in all the branches and data centers.
• Prepare and update MS Windows servers system topology.
• Reporting to IT Systems manager on all assigned tasks on a weekly basis.
• Manage and Troubleshoot antivirus TrendMicro incidents on all windows servers and workstations
• Install and configure windows firewalls on user desktops.
• Maintain and monitor file servers, assign user permissions to folder and files.
• Manage Microsoft Forefront server, Windows Update Server, etc.
• Investigate, recommend and implement operating procedures to optimize network and system availability.
• Document network/systems related problems and resolutions for future reference.
• Ensures servers, equipment are maintained and managed in order to provide maximum system benefits.
• Perform Active directory, Exchange, Email gateway, File servers, SQL servers etc., backup and restoration.

Computer Engineering في GDMS
  • المملكة العربية السعودية - الرياض
  • أبريل 2011 إلى يوليو 2017

Areas Experience
▪System administration.
▪Project management.
▪Server Configuration.
▪Technical support.
▪Backup specialist.
▪Support and Management.
▪Virtualisation Security products.

Implementation Back up procedures and policies in GDMS
•Perform the backup Disaster, Annually, Monthly, Weekly & incremental daily.
•Implementation New backup solution Commvault Simapana V10 SP12 .
•Install and upgrade the Symantec backup Exec applications.
•Backup Strategies - Perform full backups, Server based tape Drives.
•Troubleshoot and maintain the backup Server, devices and tapes.
•Restore the required data as user requested to restore.
•Maintain the disaster backup tapes in external stores as well.
•Perform the end user PC backup with backup application as user requested.
Implementation Domain Windows Server 2003, 2008 R2&2012 R2
•Domain Controller installation and configuration.
•Upgrade Server from 2003 to 2008R2 to 2012R2.
•Creating, Modifying, Managing & deletion of VM’s.
•Implementation and administration of Active Directory, replication, and enforcing Domain wide Group Policies, DNS, DHCP, Rights Management Services, Replication, Clustering and Print Server with controlled access.
•Planning weekend activities which include Enclosure upgrades, Windows Server Patching, Antivirus definition updates, Server installations, Server On-boarding and Decommissioning etc.
•Implement the password policies for end users to change their passwords periodically.
•Implementation New Anti-virus Trend micro.
•Create and assign new storage for new depart with the help of NAS in DELL and SAN in 3PAR & EMC.
•Create and apply group policies for users and PCs.
•Created the GP for a virus which remove the virus from the PC without user confirm.
•Set the user rights on the file server as per the privileges.
•Supervise help desk staff to assigning and scheduling jobs.
•Resolve the end users issues via remote applications like DMware.
•Maintain the reports for all the IT call logs, logged by the end users.
•Solve the end user logged problems within turnaround time.
•Take care for service request which is raised for server level.
•Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
•Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
•Prepare and maintain the documentation for all the activities in IT department.
•Perform routine network startup and shutdown procedures, and maintain control records.
Install And Maintain SocetSet, Microstation(Bentley), ERDAS, ESRI GIS
•Integrate the all above application at one time.
•Install and upgrade ERDAS, Soct Set, Microstation V8i, ESRI GIS for end user.
•Upgrade Microstation V8i license time to time for end users.
•Troubleshoot and maintain 3D screens in SocetSet for GIS.
•Assign privileges for users for usage of above applications.
•Take care of all end user software installation and hardware issues.
•Co-ordinate and support with the applications vendor team for software Enhancements.
•Taking care of all applications related issues from server level to end user level.
Projects:
•Enhancement and improvement Data Centre in GDMS 2013.
•Build New Data Centre In Institute of GDMS 2014.
•Recover and Rebuild Servers And Applications ( DMS ) In MOD - administration affairs officers 2014.
•Manage and Moderate Servers And Applications Of MOD - AFCA 2013 & 2014.
•Build New Data Centre In GDMS 2015.

الخلفية التعليمية

بكالوريوس, Computer Engineering
  • في Qassim University
  • مارس 2011

Specialties & Skills

IT Management
Team Management
Computer Hardware Troubleshooting
Servers
BACKUP EXEC
DOCUMENTATION
RELATIONSHIP MANAGEMENT
SYMANTEC
TIME MANAGEMENT
Servers
Group Policy
Active Directory
Commvault

اللغات

العربية
متمرّس
الانجليزية
متوسط

التدريب و الشهادات

Core Fundamentals US (V11) –Commvault (الشهادة)
تاريخ الدورة:
February 2016
MCSA: windows 10 (الشهادة)
تاريخ الدورة:
February 2017
SCCM (تدريب)
معهد التدريب:
global knowledge
تاريخ الدورة:
August 2014
MCP (الشهادة)
تاريخ الدورة:
January 2014
MCSA: Windows server 2012 R2 (الشهادة)
تاريخ الدورة:
April 2014
(Training Course (MCITP (تدريب)
معهد التدريب:
Newhorizon
تاريخ الدورة:
December 2012