هيثم Arramahi

1)Increase business through effective prospecting and marketing leads
2)Research and analyze the client’s goals, objectives, and expectations and develop most appropriate strategy and implementation schedule
3)Assist the clients with all financial consulting needs
4)Generate revenue through a network of leads and referrals
5)Build a strong communication patterns with clients for further follow up

May 2010 -present I.Zone Apple Premium Reseller KSA
Title: Business Developer

Pre Sales Technical Support
1) Actively maintain a high level of competence in both Apple and industry wide technologies so as to be equipped to answer customer, carrier, and reseller enquiries efficiently and effectively.
2) Work closely with sales staff to assist them in achieving company targets by: - Preparing and delivering technology updates and solutions along with presentations to clients and resellers
- Keeping carriers and resellers up to date and motivated in order to maximize Apple sales opportunities.
- Facilitating solutions by design and verification process.
- Identifying, communicating and exploiting sales opportunities
- Completing customer requirements, documents, and bill of materials for quoting.

Development of Apple Business
1) Actively cultivate relationships with carrier and reseller staff in order to ensure ongoing skills development and the best customer experience.
2) Maintain links with and encourage the development of a skilled Apple technical community.
3) Develop and foster relationships with technical staff and decision makers at major customers.

Jun 2008 - May 2010 ALDAR Newspaper Kuwait state
Title: Production Network Administrator

I have created a very secure and stable network for ALDAR newspaper and ensured its success.

ALDAR newspaper is a subsidiary of the UNMC group, which contains FUNON TV, ALADALAH TV that I was also responsible for creating their networks.

Both networks have special Applications, equipment's and settings fully customized by myself.

May 2007 - Jun 2008 iCity Apple Authorized Reseller Kuwait state
Title: Technical Support Engineer for Mac Servers, Desktops & Portable Machines
Plus supporting and analyzing clients requirements

Jul 2006 - May 2007 IBM (Al-Yousufi) Kuwait state
Title: Technical Support Engineer for Desktops, Portable Machines and Networks

Feb 2005 - Jul 2006 AL-Fahras Company Kuwait state
Title: Coordinator.