Senior Project Manager
Eastern Province Municipality
Total des années d'expérience :14 years, 0 Mois
• Managed large-scale projects, exceeding project goals and ensuring on-time and on-budget
completion.
• Led cross-functional teams, fostering collaboration, and achieving project objectives through
effective communication and coordination.
• Developed and maintained strong relationships with stakeholders, including government
agencies, and contractors.
• Implemented innovative project management methodologies and tools, enhancing efficiency and
overall project success.
• Collaborated with government stakeholders to define program objectives and establish a strategic
roadmap for large-scale initiatives.
• Built and managed high-performing teams, fostering a culture of continuous improvement and
innovation.
• Developed and maintained strong relationships with government clients, earning a reputation for
exceptional client satisfaction and retention.
• Lead multifaceted programs and project managers in diverse sectors.
• Managed end-to-end implementation of SAP ERP solution, resulting in streamlined business
processes and increased efficiency.
• Led a team of developers and functional consultants to deliver multiple SAP projects on time and
within budget.
• Collaborated with cross-functional teams to align business objectives with SAP functional
requirements and deliver optimal solutions.
• Develop comprehensive program strategies aligned with organizational goals.
• Provide team leadership, stakeholder liaison, and risk management.
Lead and manage projects focused on cutting-edge technologies.
• Clearly outline project scope and provide accurate estimations.
• Identify and allocate necessary resources for successful execution.
• Manage relationships with project stakeholders and ensure alignment with project requirements.
• Balance trade-off between time, cost, and scope.
• Implemented change management processes and provided training to end-users, resulting in high
user adoption rates and system utilization.
Managing SAP project (S/4 HANA, Success Factor, and Hybris) from Client Side. (TEPCO Egypt S.A.E.)
Responsible for managing and delivering key project within agreed schedules, budgets and cost objectives.
Duties:
Serve as a liaison between the implementation team and the management of the organization, and submit the regular reports to the project progress, project risks or additional required resources.
• Prepare and conduct customer - vendor meetings
• Working as consultant with team through ERP Implementation
Make sure to meet the client requirements.
• Organize internal team and department and consult them.
• Support and accept the planning of the Implementation phase
• Review and support decision for the project scope
• Acceptance of implementation proposal
• Initiate project planning of all project phases
• Assign adequate resources to the project
• Prepare and conduct the kickoff meeting
• Approve project charges such as travel expenses, equipment, or billable time
• Create and communicate project status reports to the project stakeholders
• Manage the defined budget and budget changes
• Ensure quality and timeliness for the services
• Ensure customer acceptance for delivered services
• Project closing with success implementation
• Hand over to support team
Work on managing the different projects of software solutions (Oracle ERP, ‘NetSuite’, Oracle EPM “Hyperion & FCCS” and Jedox).
Responsible for managing and delivering key projects within agreed schedules, budgets and cost objectives.
Duties:
Approving the scope of works, the plan and the target cost for each element of a project.
Achieving stated project objectives.
Setting clear and attainable project objectives.
Giving direction and support to project team.
Providing project reports to the required standard and deadlines.
Planning and coordinating resources and technical support.
Assisting with contractual correspondence.
Establishing, tracking, and maintaining project schedules.
Monitoring new project information as it emerges.
Tracking project deliverables using appropriate tools.
Assessing project issues and then developing solutions.
Making sure that projects do not go over budget.
Assembling and coordinating project staff.
Projects experience:
Name: DMG
Industry: Engineering, Real Estate and Hospitality.
Role: Project Manager
Project Description: Implementation covered Oracle Hyperion Planning and Budgeting Module. This module supports their budgeting and planning process, moreover it supports their Consolidation and Reporting requirements.
Name: Dar Almimar Engineering (DME)
Industry: Constructions, Engineering.
Role: Project Manager
Project Description: Implementation covered Oracle Hyperion Planning and Budgeting Module. This module supports their budgeting and planning process, moreover it supports their Consolidation and Reporting requirements.
Name: General Pension and Social Security Authority in Abou Dhabi. (GPSSA) Industry: Government
Role: Project Manager
Project Description: Implementing Jedox EPM for Planning and Budgeting program with broad objective of transitioning Government to a performance-based budgeting practice on a unified integrated planning platform.
Name: Reload Logistics in Dubai.
Industry: logistics
Role: Project Manager
Project Description: Implementing Oracle FCCS “Financial Consolidation” with Reload Logistics in multiple groups South Africa | Mozambique | Tanzania | Zambia | Namibia | Mauritius | Dubai | Botswana | Zimbabwe | Malawi | Angola | Malta.
Name: Reportage Properties | Real Estate Company in Abu Dhabi
Industry: Constructions
Role: Project Manager
Project Description: Implementing Oracle ERP NetSuite to manage all key business processes in company like Construction, inventory, financials, HR and CRM.
Name: UNA Trading FZE (Mantrac Groups) in Dubai.
Industry: Trading
Role: Project Manager
Project Description: Implementing Jedox EPM for Planning and Budgeting program with This module supports their budgeting and planning process, moreover it supports their Consolidation and Reporting requirements for Groups.
And Managing other projects support (YAS Holding Abou Dhabi, Umniah Telecom Jordan, THG Ingredients Dubai and Replacement International KSA).
Responsible for managing and delivering software internal projects within Al Kharafi Group. Duties;
Approving the scope of works, the plan and the target cost for each element of a project.
Achieving stated project objectives.
Setting clear and attainable project objectives.
Giving direction and support to project team.
Providing project reports to the required standard and deadlines.
Planning and coordinating resources and technical support.
Assisting with contractual correspondence.
Establishing, tracking, and maintaining project schedules.
Monitoring new project information as it emerges.
Tracking project deliverables using appropriate tools.
Assessing project issues and then developing solutions.
Making sure that projects do not go over budget.
Assembling and coordinating project staff.
Reporting directly to the General Manager and hands-on IT, I have excellent technical, management and communication abilities.
Assist my Manager for company strategy in business development plans and I have added values on it.
I have a proven track record of success leading full cycle ERP software implementations. I focus is on achieving desired results in collaboration with internal team members, customers, vendors and other business partners. Working with stakeholders at different levels of an organization to achieve project goals efficiently is one of strong points. As per my experience i have the ability to manage multiple projects in parallel.
Although knowing that resources are limited, able to effectively manage resource conflicts.
I use my project management skills to help motivate, push and cajole others involved to make sure projects are delivered on budget, on time and with a minimum of conflict.
Working on multiple industries multiple type of projects like (Mall Construction, Manufacturing, Retail, Foods, Trading, E- Commerce, etc.). With a big name of clients. And summary of my duties on the following:
Duties:
• Plans, organizes and manages multiple concurrent ERP implementations with customers within the constraints of quality, scope, schedule and budget.
• Following established policies and practices for implementation services.
• Generates and maintains project plans.
• Ensures milestones and deliverables for all assigned projects are completed according to plans.
• Define, implement and maintain business processes and procedures to meet business objectives.
• Analyze and identify opportunities for business process improvements.
• Develop initiatives for continuous business process improvements.
• Ensure in compliance with customer and company proposed standards.
• Coordinate project activities involving cross-functional teams, external resources and vendors, ensuring that everyone involved is working together to meet project objectives.
• Effective communication across project team, key partners and executive management.
• Collaborating with department managers and sponsors to ensure continuous alignment with organizational goals.
• Scheduling and leading project-related meetings with clients, internal teams and external resources.
• Tracking and analyzing the status of projects and provides regular project reports.
• Building and maintaining strong relationships with customers by understanding their needs, communicating effectively and ensuring that we deliver value.
• Working with clients to identify and document business requirements and identify systems gaps that need to be addressed through development of new system features or customizations.
• Working on the systems implementation and software development life cycles and methodologies.
• Assist in development of technical project estimates, RFP responses, scope analysis, and technical documentation.
• Communicate effectively with a wide range of technical and non-technical stakeholders. Explain complex technical issues to non-technical audiences.
• Monitoring ERP software release schedule, keeping up-to-date on new functionality, and as needed offers hands-on training relative to each release to both new and existing clients.
• Evaluate current business processes and recommend solutions for improvements.
• Develop and maintain best practices to meet changing business needs.
• Prioritize and execute projects for ongoing business improvements.
I was an assistant the founders of the company to provide IT solutions in market. And worked on a planning and executing as a one of ICT companies in the market today (KSA, India, Egypt). I was a contributing factor in the selection of employees in most departments such as marketing, sales, designers and developers until became departments with teams in each section. Worked to create and develop IT department with build team of VoIP, Network, System Engineers and Technical support. Also worked on the management of special projects of information technology in many projects (VOIP, Network, and System) with the lead of this team.
Responsible for the day to day ICT requirements of the company such as user management, trouble shooting, help and advice. Support and upgrade applications, LAN & WAN, IT security and telecommunications. Plus to working as IT consultant in our holding group including 13 branch in (KSA & Bahrain).
Duties:
• Reporting directly to the IT Director& Chief Executive, responsible for providing the vision, leadership and advocacy for the development and use of information systems and technology. Specifically responsible for the overall strategy and policy administration for IT, Communications, Infrastructure, Application/Software Development, information resources and IT Service Desk.
• Managing a technical staff. Strengthening the IT infrastructure through to implementing new technologies.
• Responsible for all infrastructure hardware and software, maintenance and upgrade it.
• Performing routine audits of systems and software.
• Manage the IT budgets and expenditure on hardware and software. Developing & maintaining the company IT systems, software and databases.
• Recommending and implementing improvements and efficiencies.
• Having excellent time management, confidentiality & communication skills.
• Having strong IT, commercial, planning and budgeting skills. Management of server software and associated backup routines.
• To evaluate, test, advise, train and support I.T. related projects. Procurement of IT hardware, software and maintenance products & services.
• Responsible for the recruitment and training of new staff.
• Writing documentation for ICT procedures, security and disaster recovery.
• Maintaining documentation of changes regarding users, functions & systems.
• Managing all infrastructure on cloud (Softlayer, Amazon, and Digital Ocean).
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.
Responsibilities:
• Meeting with Clint to collect their needs and understand all their requirements.
• Manage and plan the IT-Environment implementation projects involving the development, modification of IT application systems and their supporting method/procedures.
• Prepare project plans and schedules including deliverable, tasks, work assignments, resources with emphasis on achievement of milestones.
• Tackle the different people involved in his project in the different areas (suppliers, internal team members and customer).
• Develop systems, management tools to enhance business operational performance and to operate in a cost-effective manner.
• Implement / monitor network security including user accounts and permissions, logon security, password policy.
• Network security and Configuring, administering and troubleshooting firewall FortiGate.
• Monitors access control logs, generates audit reports and discuss irregularity with supervisor.
• Administer multiple Active Directory Forests/Domains, DHCP, DNS and various other Infrastructure services.
• Trust relationships setup, DC promo and decommission of AD.
• Updates/patching and software installations via group policies (GPO).
• Defines, Document and arranges delivery of training to new and existing users.
Responsibilities:
• Build and maintain Windows Server infrastructure.
• Provision, build and maintain the server infrastructure services such as Active Directory, Squid, anti-virus servers, DHCP, DNS and authentication.
• Planning, design and implementation to File Server, Quotation, DFS and Reports.
• Lead in the planning, design and implementation of new virtualization using VMware vSphere (ESXi 5.1).
• Maintain the enterprise virtualization environment including troubleshooting, performance planning, and capacity planning.
• Design and implementation Squid Proxy Server on CentOS for more branches and control it.
• Build and maintain the backup and storage infrastructure, Administered servers and server clusters - managed system back-up and database.
• Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems.
• Planned IT network infrastructure with clients to ensure that the systems are tailored and comply with their requirements and needs.
• Implemented, Planned IT network infrastructure Installed, configured and maintained network services, hardware systems and peripheral equipment/devices.
• Performed network QA test, executed system analysis and troubleshooting in order to resolve problems on servers, workstations and other network devices.
• Monitoring the network performance regularly to improve performance and functionality.
• Monitoring network/software security - Controlled access to the IT network and updated security programs as a part of the security procedure.
I've got experience in the field of information systems was gained experience in the past job technical support at ECCO Outsourcing (Call Center) we have in our company multinational projects
like Vodafone( 888, ADSL, PDC, CVM ), Etisalat ADSL, HD Bank, London Taxi, Spinneys, .....etc.
I have dealt with several projects and identified the many applications and software like Citrix, Avaya, ......etc. and has gained deep experience in dealing with various problems and speed of its solutions and send reports as you've
Worked in team spirit, from my Responsibilities:
• Perform various IT-related tasks in support of companies, provide technical assistance to approximately 800 users and more at different locations, including field other staff.
• Support, administer and troubleshoot servers running Microsoft Windows 200x Server, including file & print servers and application servers.
• Troubleshoot and diagnose hardware, software and network problems, and tune performance of systems affecting end-users.
• Deploy standard computer images for new and reconfigured computers.
• Responsible for diagnosing & resolving hardware, software & end users problems.
• Acting as the first point of contact for all IT & technical queries.
• Working within a TCP/IP network environment, including DHCP, DNS and Ethernet Involved in the rollout of software updates and patches.
Investigate specialist and complex IT support issues.
• Communicating with third party technical support to System team, Network team and Voice team.
• Maintaining a wide range of computer hardware and software programmers.
• Working to junior staff and induction training for new staff.
Reporting directly to the IT Manager and collaborating closely with other IT team members. Responding to queries in a timely and accurate manner and resolving queries to the user’s satisfaction.
Responsibilities:
• Testing and implementation of applications such as Open ERP,
• Implementation of the project Data Mining in Arab Academy customers.
Responsibilities:
• Repairing and modifying the communications data in database according to templates of vendors “Huawei, Siemens, Lucent” using SDH in STC.
• Transmission & Data Migration for Saudi Telecom Company (STC).
• Assembling, planning installation & maintaining all types of LAN settings.
• Installing updates and patches to Operating Systems and network hardware.
• Installing, administering and supporting Windows 2K3 Network Infrastructure that is based on Dell, IBM and HP/Compaq Servers.
• I established with my team a system to Rizkallah including 6 servers
the first one is a domain control and manage and configure a group policy, the second is ISA server, third one is antivirus server and setup Symantec antivirus, fourth one is a backup server and the last one is a file server and copy data in it and create exchange server.
2005 – 2009 B.Sc. of Computer Science & Information Systems, General Grade: (Very Good).