هيثم عبد الله

• To achieve stock control targets in line with company guidelines to prevent financial loss.
• To liaise with the Buying and Merchandising teams regarding the supply of stock in the Area to maximize stock potential.
• Direct or coordinate production, purchasing, warehousing, distribution, or financial forecasting services or activities to limit costs and improve accuracy, customer service, or safety. Examine existing procedures or opportunities for streamlining activities to meet product distribution needs.
• To effectively manage the P&L within allocated budget in order to affect a profitable performance for the Area.
• Create synergies between markets through sharing best practices and information flow in brand portfolio management.
• Good relationship with all supplier.
• To develop, implement, review and monitoring the retail operating plan and budget.
• Ensures implementation of Business Strategy, specifically targeting operational cost control and efficiency.
• Develop and maintain operating budget and capital expense plan
• To achieve area sales targets as directed by the Group Retail Operations Director.
• To achieve area UPC targets as directed by Group Retail Operations Director.

Overall responsibility of store management for home locations and actively participating in helping drive the brands success, Worked towards implementing new operational procedures for the stores and development of new channel revenues. Actively worked along with a number of co-workers towards enhancing the image of the brand and ultimately focusing on managing your teams to excel and delivery of excellent customer service levels in an effort to gain market share

• To effectively recruit, induct, lead, manage, train and develop Retail Area Manager, Retail Managers and Casual staff to agreed procedures and standards.
• To ensure the effective management of all retail staff and volunteers and to ensure adequate staffing levels throughout the business.
• To give support to staff so they have the opportunity to develop their skills in the role and to achieve growth in sales.
• To ensure that all performance issues, and other issues within the shop, are addressed in an appropriate and timely manner.
• To effectively communicate with the Retail Management, shop staff,
• To promote a customer care approach within the retail business, investigating complaints or issues of poor customer care
• To develop, implement, review and monitoring the retail operating plan and budget
• Ensures implementation of Business Strategy, specifically targeting operational cost control and efficiency.
• Develop and maintain operating budget and capital expense plan.
• Preparing Launch plans and Marketing calendars for the Brands.
• Collaborate with channel/sales managers to implement promotional and marketing events.
• Analyze marketing data and provide recommendations to increase sales.
• Partner with the Sales Managers to develop account marketing tactics and business planning activity
• Provide leadership, inspiration and direction to the team enabling them to achieve Sales and financial goals.

• To pro-actively contribute to the formulation and direction of the retail strategy and implement projects and trials for the Area,
• To support the management of customer service activities and staff competence so as to optimise and sustain sales performance and customer satisfaction,
• To effectively manage the P&L within allocated budget in order to affect a profitable performance for the Area,
• To achieve stock control targets in line with company guidelines to prevent financial loss.
• To liaise with the Buying and Merchandising teams regarding the supply of stock in the Area to maximise stock potential,
• To achieve successful Mystery Shop results through the development and training of managers,
• To encourage managers to seek and continuously develop knowledge of competitor activity and local market conditions, with the purpose of making appropriate and innovative recommendations to drive the business forward.
• To encourage managers to identify trends and make suggestions to improve and enhance product performance to drive brand achievement,
• To effectively manage the performance and development of store managers to drive and maximise the sales performance throughout the Area
• To plan for succession in the Area through the identification of individuals with potential for development and growth,
• To ensure the achievement of PDR objectives within the Area,
• To create a positive environment that results in stable retention and a reduction of lab-our turnover.
• To undertake any other reasonable duties as requested by the Group Retail Operations Director.
• To achieve area sales targets as directed by the Group Retail Operations Director
• To achieve area UPC targets as directed by Group Retail Operations Director
• To achieve budget targets in line with Area sales performance
• To streamline and standardize communication to principle from existing markets.
• Synchronize buying and advertising campaign plans of different markets namely in GCC countries for fashion segment.
• Create synergies between markets through sharing best practices and information flow in brand portfolio management.
• Good relationship with all supplier

• Demonstrated success in developing merchandise buying, able to forecast industry trends, negotiate favorable terms and control financial budgets to meet projected plans.
• Responsible for merchandising, forward planning, stock management, maximizing sales, stock allocation, replenishment, terminal stock management and setting retail price.
• To develop on strategic initiatives, ensure management of inventory control and improve market share.
• Required to ensure the brand delivers business plan profit through delivery of both volume and cash margin, maintaining brand profitability by management of full price and mark down sales
• Extensively travelled Europe for attending trade shows, brand marketing’s seminars and purchase exhibitions

• Implementing of marketing strategies and campaign in line with budget allocation for the high brands.
• Following day to day activities of brands and monitoring their competing brands promotional activity to effectively beat their promotions in market
• Market visits to inspect display of merchandise and their implementation according to the Plano gram
• To extend brand portfolio by launching feasible sizes or new SKU’s of the brand.
• Monthly, quarterly presentation to suppliers and brand managers, to develop strategy for next quarter.