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Shaath Abdulkareem Haitham Shaath, NEW ACCOUNTS ASSISTANT MANAGER

Shaath Abdulkareem Haitham Shaath

NEW ACCOUNTS ASSISTANT MANAGER

AMERICAN EXPRESS

Lieu
Arabie Saoudite - Riyad
Éducation
Etudes secondaires ou équivalent, GENERAL
Expérience
23 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :23 years, 0 Mois

NEW ACCOUNTS ASSISTANT MANAGER à AMERICAN EXPRESS
  • Arabie Saoudite - Riyad
  • janvier 2005 à décembre 2016

 Ensure that all new account applications are accounted for and ensures processing of all applications within the agreed SLA.
 Ensure 100% Compliance with Risk Policy and satisfactory audit reviews.
 Ensure that the risk policy is complied with at all times
 Reviews SIMAH and financial data for applicants to ensure risk free decision is taken and approved.

Authorization Department à AMERICAN EXPRESS
  • Arabie Saoudite - Riyad
  • janvier 1997 à décembre 2005

Supporting card member and merchants transactions
Assessing risk per financial transaction
Monitoring high risk behaviour
Processing high value transactions and educating merchants and card members on card security

Customer Service Department à AMERICAN EXPRESS
  • Arabie Saoudite - Riyad
  • janvier 1994 à décembre 1997

Resolving customer enquiries through telephone or face to face meetings
Handling both credit and charge card queries using various systems
Handling emergency requests from customers who are overseas
Involved in the preparation of call centre service level and call quality reports
Involved in the emergency cheque encashment for all card holders

Éducation

Etudes secondaires ou équivalent, GENERAL
  • à OMAR BIN AL-KHATAB HIGH SCHOOL
  • juillet 1989
Etudes secondaires ou équivalent, GENERAL
  • à OMAR BIN ALKHATAB SECONDARY SCHOOL
  • juin 1989

Specialties & Skills

Credit Risk
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Credit Cards
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Customer Relationship Management
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Customer Service Management
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Financial Operations
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Risk Management
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Commitment Work under pressure
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Relationship Management
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Planning & Time Management
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Customer Services
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OPERATIONS
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Langues

Anglais
Moyen

Formation et Diplômes

Anti-Money Laundering & Countering Terrorist Financing Training (Formation)
Institut de formation:
SAUDI ARABIA MONELARY-THE INSTITIUE OF BANKING
Achieving Personal Excellence - 2007 (Formation)
Institut de formation:
AMERICAN EXPRESS-RIYADH
Performance Management - 2009 (Formation)
Institut de formation:
AMERICAN EXPRESS-RIYADH
Supervisory Skills (Formation)
Institut de formation:
AMERICAN EXPRESS-RIYADH
Anti-Money Laundering & Countering Terrorist Financing Training (Formation)
Institut de formation:
SAUDI ARABIA MONELARY-THE INSTITIUE OF BANKING

Loisirs

  • Socialising with friends- Computing Football/Soccer
    Socialising with friends AND FAMILY Computing & WATCHING TV Football
  • READING & FOOTBAL