IT Operations Team Supervisor
Ministry of Interior
Total des années d'expérience :18 years, 7 Mois
PMP 5th. Edition Certified
ITIL 2011 Certified
November 2006 - August 2009 : ============================ Attended the following workshops provided by Orange : --------------------------------------------------------------------------- - IPVPN (3 days workshop - Orange). - ATM (4 days workshop - Orange). - IGN (5 days workshop equivilant to Cisco MPLS course + hands on work - Orange). - VoIP (2 days training – Orange). - DSL (1 day training – Orange). - MetroEthernet (1 day training – Orange). - ISDN (1 day training – Orange). - Huawei Configuration & Troubleshooting + Class of Service (3 days workshop – Orange). - Packeteer PacketShaper (Far Readings).
November 2006 - August 2009 : ============================ Attended the following IBM soft-skills courses : --------------------------------------------------------------- - Presentation Skills. (3 days) - Negotiation Skills. (2 day) - Satisfaction through communication. (2 days) - Time Management. (2 days).
QoS Certified.
MPLS Certified
BGP certified
BCSI certified
CCNA certified
+ Grade : Good. + Graduation Project : Software for network management contains: -IP and MAC detection tool. -Tool for creating log file. -Validation of IP with the correct MAC. -PING tool. -Tool for measuring the upload and download rates of each device in the work group, and displays these rates on bar chart. -Also measuring the average usage of bandwidth. -Tool for remote access desktop. -A program that captures any transferring packet on any port and detect its contents. N.B : (Project was written from scratch by me and my group with C# programming language) + Graduation Project Grade : Excellent.
Grade : 98.8%