Senior Business Development Manager
Marsh & McLennan
Total des années d'expérience :12 years, 9 Mois
• Develop financial models, conduct bench-marking and process analysis
• Consolidate and analyze financial data (budgets, income statement, forecasts, etc.)
• Project budgeting, scheduling and controlling, and Perform project risk assessments
• Develop new business models for the company and create opportunities
• Implement strategic plan to accomplish the company objectives and goals
• Conducted market and product analysis; commercialization of new
products; new product introduction process; pricing analysis; competitive
analysis
• Analyzed business and division data then made a valid recommendation to
3M management
• Developed primary and secondary research to obtain market data
• Prepared reports and presentations
• Assessed in developing and implanting effective sales plan
• Designed team-performance reports and presentations
Customer Care Department
• Developed tools, procedures, and training sessions for operations, client’s Support and Systems Development staff to assist with work
• Mapped customer’s request reports and documented their feedback
• Evaluated and solved customers’ issues and inquiries
Admin Of E-Care System
• Monitoring and developing E-Care system
• Enhanced the system to achieve businesses and customers expectation
Customer Services Representative
• Inspected routine account - related issue for customers (e.g., transfer, band deposit, debit card usage, etc.)
• Cross-sell bank products and services based on customer needs in accordance with the bank program standards
Bachelor of Science in Business Administration with a major in Finance