هيثم عبده, Company Manager

هيثم عبده

Company Manager

Dara Sweet

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, Banking And Finance
الخبرات
24 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 9 أشهر

Company Manager في Dara Sweet
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ فبراير 2022

1. Establish new retail showrooms as additional sales channels alongside the existing wholesale business, which serves as the foundation of our operations.
2. Establish a subsidiary company, Dara Sweet, dedicated to retail sales showrooms.
3. Set up a cutting-edge, company-owned factory in the industrial city, equipped with advanced technology and a skilled workforce, in adherence to global standards and specifications.
4. Launch a new retail brand, opening multiple branches in Riyadh, while implementing a strategic expansion plan spanning three years.
5. Revitalize the product portfolio to align with market demands, conducting Menu Engineering to create a new item list.
6. Expand the reach of our wholesale distribution channels beyond Riyadh.
7. Develop a robust organizational structure for the company.
8. Ensure comprehensive monitoring of daily, weekly, monthly, and PNL reports.
9. Maintain profitability through effective management of operational expenses.
10. Drive cost reduction efforts in production and operations, while concurrently enhancing production efficiency.
11- Holding monthly meetings with the area managers, the wholesale manager, the production
department, and the executive chef to discuss problems, solve them, ways to develop and advance work, and serve customers.
12- Reviewing annual leave schedules for all employees in the company and preparing unified leave
schedules, taking into account the best-selling and least-selling months and work seasons.
13- Monitoring the quantities of goods within branches, factories, and warehouses, ensuring that
they contain all items that are produced or present in the warehouse, and assessing their
adequacy and suitability.
14-Ensuring a healthy, stimulating work environment.
15- Evaluate investments to achieve the best returns.
16- Develop solutions to the problems facing the organization, such as low profits, labour disputes, and business decline infront of competitors.

Operations Manager في Cady Sweet Company
  • المملكة العربية السعودية - الدمام
  • يناير 2006 إلى فبراير 2022

1. Day-to-day operation tasks of monitoring the business, whether at retail branches or factory and dispatch and following up on what is needed and what has been produced.
2. Developing products to match customer aspirations create a work environment that is motivational and capable of achieving the goals.
3. Building a strong production team capable of achieving production efficiency
4. Building a sales team through training and development of their selling skills so that they can achieve their target Working to achieve balance between fixed and variable costs and achieving the desired profitability in a way that guarantees business continuity, whether at the retail branches and production stores
5. Building short-term annual budgets and strategies, and long-term plans for a period of five years

Operations Manager في Saadeddin Pastry Company
  • المملكة العربية السعودية - الرياض
  • أكتوبر 2013 إلى يونيو 2020

• Day-to-day operation Lead multi-site store teams to meet their targets.
• Responsible for all stores and employee development including performance management, coaching and identifying
development.
• Accountable for visual merchandising in assigned stores. also actively contribute to the development of business
initiatives including new stores and store closures.
• Appointing, training and motivating the sales management department and addressing their issues.
• Staying informed about the trend of the retail sales sector and market movement, analyzing sales volume and
forecasting future sales.
• Design sales promotions in coordination with the Marketing Department.
• Study customer complaints and ensure that the causes of complaints are not repeated and develop a plan to address
them in a manner consistent with the company’s capabilities and keeping pace with the development of customers’
aspirations for the future.
• Designing special annual plans in the sales department by relying on studying market requirements and following up
on customer requests in order to work to provide them. Determine strategic sales goals by setting a set of
expectations about the volume of sales that will be achieved.
• Compared to the amount of profits, which includes the revenues collected, and this also depends on the study and
analysis of the company’s previous sales.
• Determine and control sales prices, by following up on competition with other companies that offer similar types of
sales that the company offers in the market.
• Maintaining and enhancing the collective effort in the sales department by supporting the role of cooperation
between all branches in order to achieve special goals at work.
• Follow up on training courses and workshops for sales department employees, especially new ones; So that they can
understand the nature of work and help them develop their skills and experience in business sales.
• Taking the initiative to propose innovative ideas and share them with the marketing department to transform them
into content and marketing ideas.
• Follow up and managing the cost of inventory at the branches and analyze inventory discrepancies.

Collection Officer في Blom Bank
  • الأردن - عمان
  • أكتوبر 2010 إلى أكتوبر 2013

Collection of bad debts, study of financial portfolios and ability to be paid back, evaluation of client accounts, follow up client accounts, in respect of presenting new financial credits demonstrating its cover to client financial needs, checking out the safety of client paper documents, and the monthly client account reports.

Area Manager في Dominos Pizza Company
  • الأردن - عمان
  • أكتوبر 2005 إلى أكتوبر 2010

Manage the daily operations of the restaurant including supervising staff and planning menus
• Monitor inventory levels to ensure that supplies are sufficient to meet customer demand
• Train employees on proper food preparation techniques and safety procedures to ensure compliance with health laws
• Ensure that employees have the tools they need to perform their jobs, such as food preparation supplies, kitchen linens,
and cleaning supplies.
• Manage employee schedules to ensure adequate coverage during peak times
• Auditing the restaurant’s financial records to ensure its compliance with all laws and regulations related to taxes and other
financial obligations
• Oversee the restaurant’s marketing efforts, including developing seasonal promotions and events that attract new
customers
• Review customer feedback to identify areas of improvement or positive aspects that should be emphasized in future
promotions.

Assistant Branch Manager في Pizza Hu
  • الأردن - عمان
  • أكتوبر 2000 إلى سبتمبر 2005

Supervising all employees,
-follow up the the inventory of the warehouse and the branches .
-follow up restaurant material orders
- support branch management and promote annual sales

Salesman في Bata Company
  • الأردن - عمان
  • أغسطس 1999 إلى ديسمبر 2000

Sales Man

الخلفية التعليمية

بكالوريوس, Banking And Finance
  • في Philadelphia University - Jordan
  • يونيو 2010

Specialties & Skills

BUDGETING
CUSTOMER SERVICE
INVENTORY MANAGEMENT
LEADERSHIP
MANAGEMENT
MARKETING
operations management
RISK ANALYSIS

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

التدريب و الشهادات

MS Excel (تدريب)
معهد التدريب:
Institute of Banking Studies
تاريخ الدورة:
April 2011
المدة:
24 ساعة
Risk analysis, and critical control points (تدريب)
معهد التدريب:
Institute of Banking Studies
تاريخ الدورة:
April 2015
المدة:
21 ساعة
Modern Trends for Management, (تدريب)
معهد التدريب:
Higher Institute of Management
تاريخ الدورة:
May 2015
المدة:
24 ساعة
Customer retention strategy (تدريب)
معهد التدريب:
Institute of Banking Studies
المدة:
24 ساعة

الهوايات

  • Swimming,Reading