Siti Hajar Anuar

● Developed and implemented procurement learning strategies to address skill gaps in contract management, strengthening PETRONAS’ capability-building efforts and enhancing team proficiency across multiple business units.
● Analysed and delivered performance-based development programs for Procurement Skill Group, leveraging talent analysis insights to elevate competency levels and improve succession readiness.
● Standardized learning procedures and guidelines in alignment with corporate frameworks, ensuring consistent training delivery and smoother execution across departments.
● Led and curated the development of contract management upskilling modules in partnership with discipline custodians and SMEs, closing key skill gaps and aligning with procurement goal, successfully completed within a 3-month timeline.

● Served as principal liaison for each contract between business owners, Legal, and contractors, ensuring seamless communication, governance, contract execution and alignment throughout the contracting process.
● Oversaw and executed the full lifecycle of 100+ contracts annually across downstream business areas covering supply of stock/non-stock items, plant maintenance, operations, inspections, production, and indirect spend.
● Negotiated and optimized contract terms, including extensions, pricing adjustments, and amendments, securing cost savings, strengthening supplier relationships, and ensuring operational continuity.
● Coordinated and resolved contractor claim disputes in collaboration with Legal and business users, managing claim analysis and preparing evidence-based recommendations for internal approval and resolution that safeguarded company interests and minimized financial exposure.
● Coordinated and implemented contractor performance enhancement program through structured reviews, audits, and KPI-driven improvement plans, with 85% of contractors demonstrating measurable efficiency gains within the year.
● Implemented contract management procedures, ensuring timely closure, termination, and achieving 100% compliance with corporate governance and regulatory requirements.
● Streamlined procurement support with business users for daily non-project activities, improving efficiency and responsiveness to business needs.
● Achievements:
o Executed post-award activities for 100+ contracts worth MYR 400M annually, ensuring full compliance with corporate standards in a high-volume procurement environment, achieving 98% timely approval of change order paper of within 30 days, 100% contract extensions prior contract expiration and 100% dispute resolutions in line with corporate standards.
o Coordinated quarterly contractor performance evaluations and execution reviews, achieving 100% completion to meet operational and service-level expectations and improving contractor compliance through targeted interventions.
o Delivered hands-on experience in contract lifecycle governance including ACV monitoring and closure, achieving 100% on-time closures within 6 months expiry and enhancing transparency through structured monthly reporting.
o Achieved 100% timely submission of bank guarantees, insurance, and streamlining governance and minimizing administrative delays in a fast-paced procurement environment.
o Led contract closure initiative, achieving 98% on-time closure - surpassing the corporate KPI target of 80%.

● Directed and managed the full tendering process from RFQ/RFP issuance to final contract award, for goods and services requested by business owners, ensuring transparency, competitiveness, and alignment with business requirements.
● Reviewed and validated scopes of work to ensure alignment with requisitions and business objectives.
● Conducted purchasing analysis to identify requisition trends, enabling data-driven sourcing strategies and demand planning.
● Executed market surveys to establish cost benchmarks and provide reliable estimates for projects and procurement activities.
● Formulated bidder lists in line with sourcing strategies, ensuring qualified supplier participation and competitive outcomes.
● Oversaw release of RFPs/ITBs, incorporating comprehensive scopes, commercial preambles, and terms and conditions to secure quality bids.
● Co-developed and steered technical evaluation criteria for tenders, ensuring objective and consistent assessment of bids.
● Coordinated procurement activities, including clarifications, issuance of addenda/corrigenda, and stakeholder engagement.
● Led commercial and contractual negotiations with suppliers/contractors, securing favorable terms and mitigating risks.
● Achieved long-term cost savings through strategic sourcing initiatives and bulk spare part contracts.
● Established long-term agreements, reducing requisition volumes and streamlining procurement processes for greater efficiency.
● Delivered purchase orders on schedule and within budget, positively impacting operational continuity and cost efficiency.
● Achievements:
o Led EOS contract establishment for an OEM spare part under a Just in Time (JIT) initiative at operating plants in Pengerang Integrated Complex, delivering 10% cost savings on RM600K spend and earning formal recognition for timely contract award.
o Implemented effective procurement strategies and streamlined tendering through standardized templates, achieving faster cycle times and greater consistency. Successfully awarding nearly 550 procurement requests within 3.5 months—1.5 months ahead of schedule.
o Executed tendering for below and above threshold values, preparing tender plans, ITBs, evaluations, and award documents, ensuring transparency and governance throughout bidding cycles. Achieved yearly consistent process time of more than 90% compliance with a 21-day average processing time (APT).
o Maintained accurate sourcing documentation to uphold compliance, strengthen audit readiness, and preserve data integrity within a high-governance procurement environment.
o Led an emergency OEM maintenance purchase at a downstream plant, completing two negotiation rounds and award in a single day, securing RM85K in savings from RM1.535M spend and earning recognition from the General Manager.
o Spearheaded the Downstream Work Instruction (WI) team to enhance procurement workflows, achieving 100% compliance and driving continuous process improvement in line with PETRONAS’ operational excellence goals.
o Executed 350-700 annual procurement requests for Electrical & Instrumentation parts and maintenance, streamlining processes with standardized templates and delivering a 92% average processing time, exceeding the 85% KPI.
o Achieved consistent below-threshold procurement compliance of more than 85% by managing RFQ issuance, evaluations, and contract documentation, enabling timely and transparent sourcing within PETRONAS’ procurement framework with reference to PETRONAS PTCAM.