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Hajar Rahali, Projects Lead (Systems and Process Design)

Hajar Rahali

Projects Lead (Systems and Process Design)·EmpactUs Institute

Qatar

Master's degree, Engineeing Management

Work experience

Total years of experience: 7 years, 0 months

Projects Lead (Systems and Process Design)

January 2025 - Present

EmpactUs Institute

London, United Kingdom

January 2025 - Present

• Designed scalable operational systems and workflows, improving program effectiveness by 38% (measured via
pre/post KPIs and structured needs analysis).
• Built KPI and performance-measurement frameworks with output, outcome, and impact indicators, directing
cross-functional teams across multiple time zones.
Company industry:
Administration Support Services

Partnership Manager

September 2024 - June 2026

Leaded Educational

Istanbul, Türkiye

September 2024 - June 2026

• Expanded the institutional network by 70% and closed 28+ partnerships by building CRM-tracked pipelines and
structured stakeholder-engagement frameworks.
Company industry:
Primary, Prep, & Secondary School
Job role:
Management

Process and Operations Consultant

January 2024 - January 2026

Independent Consulting Engagements

Istanbul, Türkiye •Remote

January 2024 - January 2026

• Delivered process-optimization and organizational-restructuring engagements for SME clients, mapping
workflows and redesigning operations to improve efficiency.
• Drove a 45% increase in client engagement through structured process and strategic-planning initiatives,
advising leadership on continuous improvement and change management.
Company industry:
Distribution, Supply Chain & Logistics

Program Coordinator (Operations and Planning)

January 2023 - January 2024

Core Business Hub

Istanbul, Türkiye

January 2023 - January 2024

• Planned, budgeted, and executed multi-stream operational plans across concurrent workstreams, achieving
90%+ positive stakeholder feedback.
• Owned the operations lifecycle — resource planning, vendor management, KPI tracking, and performance
reporting — streamlining reporting to accelerate decision-making.
Company industry:
Management Consulting

Operations Engineer / Coordinator

October 2022 - October 2023

Brinchi Metal

Istanbul, Türkiye •Hybrid

October 2022 - October 2023

• Improved operations performance by 30% through data-driven demand forecasting, production planning, and
cross-functional workflow optimization.
• Engineered end-to-end operations integrating sales pipelines, production scheduling, and supply chain via SAP
ERP, ensuring seamless, on-time order fulfillment.
• Optimized inventory and order-execution processes across key B2B accounts, raising delivery reliability and
service-quality standards.
Company industry:
Sales Outsourcing

Industrial Engineer

August 2022 - October 2022

Danone

Salé, Morocco

August 2022 - October 2022

• Drove up to 40% efficiency improvement on critical production lines by applying Lean Six Sigma (DMAIC) in a
multinational FMCG manufacturing environment.
Company industry:
FMCG
Job role:
Engineering

Administrative and Logistics Officer

January 2018 - January 2021

Livrex Logistics

Salé, Morocco •Hybrid

January 2018 - January 2021

• Raised customer satisfaction by 16% by optimizing logistics workflows, delivery tracking, and documentation
control in a high-volume operations environment.
Company industry:
Distribution, Supply Chain & Logistics

Education

Istanbul kultur universitesi

January 2026

January 2026

Master's degree, Engineeing Management

Türkiye

Istanbul Kultur University

January 2023

January 2023

Bachelor's degree, Industrial Engineering

Türkiye

Skills

INDUSTRIAL ENGINEERING
Intermediate
INDUSTRIAL ENGINEERING
Intermediate
LEAN SIX SIGMA
Intermediate
LEAN SIX SIGMA
Intermediate
LOGISTICS
Expert
LOGISTICS
Expert
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
PROCESS IMPROVEMENT
Expert
PROCESS IMPROVEMENT
Expert
COMPOSITE MATERIALS
Expert
COMPOSITE MATERIALS
Expert
DATA DRIVEN DECISION MAKING
Expert
DATA DRIVEN DECISION MAKING
Expert
DEMAND FORECASTING
Expert
DEMAND FORECASTING
Expert
ENGINEERING MANAGEMENT
Expert
ENGINEERING MANAGEMENT
Expert

Languages

Arabic

Native Speaker

French

Native Speaker

English

Expert

Turkish

Intermediate

Italian

Beginner

Training and Certifications

Certifications
Project Management — Coursera
Certified Lean Six Sigma