هاجر عبد العاطي

Serving customers by providing product and service information and
completing account transactions.
 Handling customer cash transactions including cash deposits, cash
withdrawals and check disbursement. Help customers fill out deposit
and withdrawal slips.
 Cross-sell bank products and services by answering inquiries and
informing customers of new products and services based on
customer needs in accordance with the banks’ program standards.  Maintain Customer records by updating account information.

 Inspect accounting books and financial statements to catch errors,
misstatements and fraud.
 Auditing the company’s financial statements and records for
accuracy and regulatory compliance.
 Prepare detailed reports, commentaries on audit findings and
financial statements and recommending improvements.
 Planning auditing processes.
 Bookkeeping company's accounts, making sure that every
transaction, deposit and income is recorded in the company’s ledger.

I worked for 8 months (from home through the internet) as a Customer Service Representative for Dish Network Company (American Satellite Dish Providing Company based in America), dealing with lots of customers all over the states.

• Keeping record of customer transactions by recording detailed inquiries, complaints, or comments as well as actions taken.
• Refer unresolved customer issues to designated departments for further investigation.