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Hajer Alansi, Customer Service Representative

Hajer Alansi

Customer Service Representative·Valiant Clinic & Hospital

United Arab Emirates

Higher diploma, admin

Work experience

Total years of experience: 2 years, 4 months

Customer Service Representative

May 2025 - June 2026

Valiant Clinic & Hospital

Dubai, United Arab Emirates Remote

May 2025 - June 2026

Customer Service Representative with experience in handling customer inquiries, managing incoming calls, scheduling appointments, resolving customer concerns, maintaining accurate records, and entering data into internal systems. Skilled in communication, problemsolving, multitasking, and delivering professional customer service while ensuring accuracy and confidentiality.

Company industry:
Call Centers & Customer Care Outsourcing

Administrator

February 2024 - March 2025

jubliee private school

Abu Dhabi, United Arab Emirates

February 2024 - March 2025

School Administrator with experience in managing daily administrative operations within an educational environment. Responsible for maintaining student records, handling admissions and attendance systems, coordinating communication between staff, parents, and management, and supporting school activities. Skilled in data entry, document control, scheduling, and ensuring smooth office operations while maintaining accuracy and confidentiality of school information.

Company industry:
Administration Support Services

Education

Um kalthoom school

July 2014

July 2014

Higher diploma, admin

United Arab Emirates

GPA (percentage): 74.8%

GPA (percentage): 74.8%

Skills

Microsoft Office

Expert

Languages

Arabic

Native Speaker

English

Intermediate

Hobbies and interests

Learning new skills

Completed customer service and administrative training. Proficient in Microsoft Office and committed to continuous learning. Strong communication and organizational skills developed through customer service and administrative experience.