hajira musthafa, Customer Service Representative

hajira musthafa

Customer Service Representative

BE

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, automobiles
Experience
1 years, 1 Months

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Work Experience

Total years of experience :1 years, 1 Months

Customer Service Representative at BE
  • India
  • January 2018 to January 2019
Sales Coordinator at first american
  • United Arab Emirates
  • January 2018 to January 2019

Job Responsibility:
* Coordinate sales team by managing schedules, filing important documents and
communicating relevant information
* Ensure the adequacy of sales-related equipment or material
* Respond to complaints from customers and give after-sales support when requested
* Store and sort financial and non-financial data in electronic form and present reports
* Handle the processing of all orders with accuracy and timeliness
* Inform clients of unforeseen delays or problems
* Assist in the preparation and organizing of promotional material or events
* Ensure adherence to laws and policies
* Strong systematic and cheerful approach with a can do attitude.
* Willing to work under pressure and Hard-working and self-discipline and Good
customer service.
* Getting order from US CLIENTS through email and finding errors and assigning files
to the employees and conducting meetings and reporting to team lead regarding the
error report.
Technology Summary
Systems : Windows xp, windows 7 and windows 8, Windows10
Networking : Installations, Cabling & maintaining new hardware & software Infrastructure

Education

Bachelor's degree, automobiles
  • at pavai engineering collage
  • July 2018

Specialties & Skills

APPROACH
CABLING
COMPUTER HARDWARE
CUSTOMER RELATIONS
CUSTOMER SERVICE
FILE MANAGEMENT
FINANCIAL
LANGUAGES
LEADERSHIP

Languages

English
Expert
Hindi
Expert
Urdu
Expert