عبدالرحمن الحاج

Managed HR functions for complex projects, focusing on talent acquisition and
employee lifecycle management.
Implemented strategic HR initiatives to improve operational efficiency and staff
productivity.
Provided expert guidance on labor relations and organizational compliance.

- Developed and implemented advanced talent acquisition strategies to align with organizational goals and best practices.
- Managed the end-to-end recruitment process, overseeing talent sourcing, interviewing, and onboarding to ensure a seamless experience.
- Fostered strong relationships with hiring managers to identify staffing needs and create effective recruiting plans.
- Promoted a positive employer brand through effective communication and candidate engagement, enhancing the overall candidate experience.
- Analyzed recruitment metrics to track performance and optimize hiring strategies, ensuring compliance with relevant HR policies.
- Provided training and guidance on HR topics and recruitment best practices to hiring teams.

- Develop and implement comprehensive HR strategies aligned with organizational goals to enhance overall performance.
- Manage the full recruitment lifecycle, ensuring effective talent acquisition and a positive candidate experience.
- Oversee payroll administration and benefits management, creating competitive packages to improve employee satisfaction.
- Foster a positive workplace culture by mediating staff relations and effectively resolving conflicts.
- Administer performance review programs to ensure compliance, equity, and employee development.
- Provide training and support on HR topics, promoting continuous learning and professional growth.
- Analyze HR metrics and generate reports to inform strategic decision-making and improve HR operations.

Directly oversaw all administrative and human resources functions for the
organization.
Developed and implemented comprehensive HR policies and procedures to
streamline operations and enhance employee engagement.
Managed recruitment cycles for senior and technical roles, ensuring a high
caliber workforce aligned with organizational goals.
Led performance management initiatives, providing coaching and development
for staff at all levels.

Dedicated over 30 years of service to humanitarian causes in Yemen.
Played a pivotal role during the 1994 Civil War, providing essential support and
relief to affected populations under extreme conditions.
Consistently contributed to various ICRC initiatives, demonstrating long-term
commitment to humanitarian principles and community service.

- Managed logistics operations for the Ibb Hub, ensuring efficient warehousing, inventory management, and distribution of food and supplies.
- Coordinated with cross-functional teams to optimize supply chain processes and improve operational efficiency.
- Implemented best practices in warehousing and inventory control, enhancing accuracy and reducing waste.
- Monitored stock levels and conducted regular audits to ensure compliance with organizational standards and regulatory requirements.
- Facilitated training and development programs for staff on logistics procedures and safety protocols.
- Analyzed logistics data to identify trends and recommend process improvements for enhanced service delivery.

Served as Officer in Charge (OIC), managing critical field operations and
ensuring seamless administrative support for large-scale humanitarian missions.
Directed HR operations, including international and national staff recruitment,
contract management, and payroll administration.
Coordinated with inter-agency partners (UN, NGOs) to align HR practices with
global humanitarian standards.
Ensured strict compliance with UN regulations and local labor laws in
challenging operational contexts.

- Led the HR and administration functions, developing and implementing HR strategies aligned with organizational goals to enhance workforce performance.
- Managed talent acquisition, employee engagement, performance management, and training programs to foster a high-performing culture.
- Oversaw compliance with labor laws and regulations, ensuring adherence to best practices in human resources management.
- Developed and implemented policies and procedures to streamline HR operations and improve employee relations.
- Collaborated with senior management to align HR initiatives with business objectives and drive organizational effectiveness.
- Provided leadership and guidance to HR staff, promoting professional development and continuous improvement.

- Led the HR strategy for G4S, aligning human resources initiatives with business objectives to enhance organizational performance.
- Managed the full HR lifecycle, including talent acquisition, onboarding, employee engagement, and retention.
- Developed and implemented HR policies that promoted diversity, equity, and inclusion while ensuring compliance with labor laws.
- Oversaw performance management systems to drive employee productivity and satisfaction.
- Designed and delivered training and development programs to support employee skill enhancement and career growth.
- Utilized data analytics to provide actionable insights for strategic HR decision-making and operational improvements.

Mohamed Saif Thabet Trading group (MSTG) is one of the leading trading groups in Yemen. The activity of the group is retail, Manufacturing and sole agent. Dealing with international brands like Max fashion, CLOROX, GMC and Chevrolet.
Responsibilities:


 Human resources operations management by: recruiting, selecting, orientating, training, coaching, counselling, disciplining staff, monitoring, appraising and reviewing staff job contributions, maintaining compensation, determining quality service, customer-service strategies, designing systems, accumulating resources, resolving problems and change management.

Highlighted Achievements:

 Pushed up client satisfaction by 100% on contracts to the value 18 million US dollars per annum.
 Designed and implemented a clear, double checked process of the attendance cycle from time sheet completion to bank salary transfer; resulting in zero mistake on the payroll system.
 Enhanced employee engagement in the pursuit of organizational objectives through leadership and general training.
 On-boarding, PIP - one on one interview at 30, 60, and 90-day intervals to assess employee’s compatibility with supervisors and to determine if any additional training was needed.
 Health and safety focused, resulting in reduction of casual sick leave by 45%.

Human Resources & Administration duties for all of 4 companies with 10 professional team.

- كافة الأعمال المكتبية والسكرتارية
- إدارة أعمال الأمداد الحيوي للمشاريع التابعة للقطاع
إدارة أعمال العلاقات العامة والضيافة الخاصة بالقطاع

Actively participated in the Mental Health Project, providing support and
advocacy for vulnerable individuals.
Collaborated with medical and social work teams to deliver community-based
mental health services.
Assisted in emergency response and first aid during critical periods of civil
unrest.