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Hakim Bedarnia , Team Leader / Sales Executive

Hakim Bedarnia

Team Leader / Sales Executive·SARL Ecomotive Algiers

Algeria

Bachelor's degree, English Language and Literature

Work experience

Total years of experience: 8 years, 6 months

Team Leader / Sales Executive

January 2025 - Present

SARL Ecomotive Algiers

Algiers, Algeria

January 2025 - Present

Increased regional sales by 18% within one year by strengthening relationships with distributors and shops.
Managed a portfolio of 32 active clients, ensuring consistent follow-up and a high level of repeat business.
Acquired an average of 10 new B2B customers per quarter through targeted prospecting and market outreach.
Negotiated pricing and supply agreements, improving profit margins by 8% while maintaining competitiveness in
the market.
Represented the company at international trade fairs, establishing connections with new customers and business
partners and contributing to new sales opportunities.

Company industry:
Automotive Manufacture
Job role:
Sales

Export Sales representative

August 2021 - November 2024

Anaç Makina Istanbul/

Istanbul, Türkiye

August 2021 - November 2024

Achieved sales goals aligned with company objectives, driving business growth.
Attended nternational trade fairs and conducted regular customer visits to maintain strong client relationships.
Tracked customer orders, shipments, payments, and service issues, ensuring seamless operations.
Monitored weekly and monthly sales data, reporting findings to the department manager.

Company industry:
Automotive Manufacture
Job role:
Sales

Export Sales Executive

January 2021 - November 2024

Anaç Makina,

Istanbul, Türkiye

January 2021 - November 2024

Achieved sales goals aligned with company objectives, driving business growth.
Attended nternational trade fairs and conducted regular customer visits to maintain strong client relationships.
Tracked customer orders, shipments, payments, and service issues, ensuring seamless operations.
Monitored weekly and monthly sales data, reporting findings to the department manager.

Company industry:
Manufacturing

Call center agent (costumer service)

January 2017 - February 2020

Concentrix

Algiers, Algeria

January 2017 - February 2020

Answered inbounds from customers inquiring about ticket issuance, with a courteous and helpful
demeanor.
Verified customer information and ensured accuracy in ticket details during the issuance process.
Provided information on available ticket options, pricing, and any related promotions.
Processed ticket reservations and bookings efficiently, adhering to company policies and procedures.
Addressed customer inquiries about travel itineraries, flight details, and any changes or modifications
to existing bookings
Handled and resolved customer concerns, complaints, or issues related to ticket issuance promptly and
professionally.

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Customer service Representative

January 2017 - January 2020

Concentrix

Cairo, Egypt

January 2017 - January 2020

Answered inbounds from customers inquiring about ticket issuance, with a courteous and helpful
demeanor.
Verified customer information and ensured accuracy in ticket details during the issuance process.
Provided information on available ticket options, pricing, and any related promotions.
Processed ticket reservations and bookings efficiently, adhering to company policies and procedures.
Addressed customer inquiries about travel itineraries, flight details, and any changes or modifications
to existing bookings
Handled and resolved customer concerns, complaints, or issues related to ticket issuance promptly and
professionally.

Company industry:
Call Centers & Customer Care Outsourcing

Education

Oran 2 University

July 2016

July 2016

Bachelor's degree, English Language and Literature

Algeria

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
COMMUNITY OUTREACH
Intermediate
COMMUNITY OUTREACH
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERNATIONAL SALES
Intermediate
INTERNATIONAL SALES
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
PRICING STRATEGIES
Intermediate
PRICING STRATEGIES
Intermediate
SALES
Intermediate
SALES
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
GLOBAL MARKETING
Intermediate
GLOBAL MARKETING
Intermediate
PROSPECT MANAGEMENT
Intermediate
PROSPECT MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
SALES MANAGEMENT
Intermediate
STRATEGIC THINKING
Intermediate
STRATEGIC THINKING
Intermediate
STRESS MANAGEMENT
Intermediate
STRESS MANAGEMENT
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Management
Expert
Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Call Center
Expert
Call Center
Expert
Customer Care
Expert
Customer Care
Expert

Languages

Arabic
Native Speaker
French
Expert
Turkish
Expert
English
Expert

Hobbies

  • sports