Hakim Bendjebbour

at Insurance Company

• United Arab Emirates
• My current job since June 2008

IT Manager

• June 2008 to April 2017

Paris 9
* Coordination of the implementation of the Webservice SFR of which
Chubb is the insurance partner (Single point of contact for the different
speakers and translation of technical documentations / presentations)
* Migration to VOIP phone system
* Improvement of the workflow of document creation for internal Policies
with Ms Word (teamwork with de Business Analyst team based in London)
* Management of project « Paperless » (Saving: 12k€/year)
* In charge of the IT budget (300.000€)
* Creation and testing applications ACCESS/VBA
* System administration, Telecom & Network (PABX Nortel)
* In charge of the Business Continuity Plan for France within the European
Team
* User support for Paris Branch (around 80 users)
* Ms Office training for internal users

Developer

• January 2013 to March 2017

Paris 9
Designer of the Small Systems ecosystem for the whole European zone
applications, to optimize the data treatment processes for users and to fill the
gap between the user needs and the corporate applications:
* Was responsible for the upgrade of all European IT systems built in MS Access,
most of which were problematic for security risks due to inappropriate data
storage.
* Analysed all corresponding data models and designed from scratch an SQL
Server database to bring cohesion and centralise all data on a secure server.
* Introduced standardised designs, consistent coding practices and a
straightforward deployment method for future system releases
* Removed the need for Citrix servers to use these tools across the entire
continent by implementing efficient database connections and optimising
queries.
Achievements :
* Development of Excel/VBA tools and Ms Access applications to ease the
management of international policies bordereaux (across 17 European
countries)
* Designed the International programs application used by 480 users across the
Europe and in Asia Pacific.
* Managed the old VBA applications (approx. 20)
Low High

Systems & Network Engineer

• February 2007 to May 2008

Installation/management of servers (450 w/ Unix/Linux-Windows 2k3)
* Management of the computer asset, installation, configuration of PC/laptop

telecom technician at Ile de France Network and

• April 2002 to January 2007

Management of the computer asset and internal support,
* Management of the phone system (PBX Nortel and call centre - Symposium)
* Migration and creation of the mobile fleet
Service Desk technicien

• January 1998 to January 2007