Hakima Mejawel, Travel &Holidays consultant

Hakima Mejawel

Travel &Holidays consultant

Acon Travels

Lieu
Qatar - Doha
Éducation
Master, Business Management ;Hotel management and tourism.
Expérience
9 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 7 Mois

Travel &Holidays consultant à Acon Travels
  • Qatar - Doha
  • Je travaille ici depuis décembre 2015

-Assist, make and confirm reservations of passengers.
-Selling group departure packages and designing customized as well.
-Serve customers through telephone or in person in order to achieve excellent level of customer satisfaction.
-Handle and follow up with payment from clients and corporate.
-Receive, understand and reply to complaints if there are any.

Ticketing Agent à Tayba Green Travel
  • Tunisie - Tunis
  • octobre 2012 à octobre 2013

Assist, make and confirm reservations of passengers by selling tickets and facilitate hotel bookings.

Serve customers through telephone or in person in order to achieve excellent level of customer satisfaction.

Handle and follow up with payment from clients and corporate.

Éducation

Master, Business Management ;Hotel management and tourism.
  • à Institut Supérieur des Etudes Technologiques de Djerba
  • juin 2015

Specialties & Skills

Hotel Management
Travel Services
Front Office
Company Secretarial
Data Administration
Computer science
Amadeus Software
learn new language
customer service
administative
selling

Langues

Français
Moyen
Anglais
Moyen
Arabe
Expert
Allemand
Moyen

Formation et Diplômes

Caring for the Guest (Formation)
Institut de formation:
IFC
TOEIC (Formation)
Institut de formation:
Amideast
Durée:
40 heures
Improving your selling skills (Formation)
Institut de formation:
IFC

Loisirs

  • Traveling
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