Hala Saleh

 Teaching Mathematics to students in grades 5 and 6 in line with the school curriculum
 Creating a stimulating learning environment to culturally diverse classrooms of students
 Use of an integrated learning system (tablets, smart board etc.) to share material and class exercises
 Teaching special Maths classes to students performing below the year average
 Attending weekly staff meetings and contributing to discussions regarding lesson plans and student progress

 Preparing proposals and budgets for training courses based on requests of corporate clients
 Identifying, assessing and developing clients training needs
 Coordinating and maintaining relations with the trainers and corporate customers
 Developing feedback and evaluation forms for analysis of effectiveness and success of training courses
 Assisting the Country Director in monitoring our training programs
 Maintain a strong understanding of training trends and developments in the UAE
 Managing and overseeing all logistics for implementation of training courses
 Preparing contractual agreements with trainers for training courses and liaise with trainers about course logistics
 Analyzing course evaluations following training courses and providing recommendations to the Country Director for areas of improvement
 Managing payments for courses, including generating invoices and receipts and updating the information in training files and on the online database

Internal Audit

• Conducting meetings with process owners to identify risks
• Identifying, documenting and testing internal controls for numerous clients covering a range of industries with a focus on public sector
• Generating detailed internal audit reports
• Recommending risk mitigation solutions
• Involved in drafting policies and procedures for various clients
• Preparing presentations and reports for Audit Committees

Enterprise Risk Management (ERM)

• Conducted an entity-wide risk assessment to identify strategic/enterprise risks
• Built/generated risk register on a strategic level
• Assessed impact and likelihood of various risks
• Assisted in developing enterprise risk treatment plans and generating Key Risk Indicators (KRIs)
• Involved in preparing workshops and trainings related to ERM

• Attended to clients daily banking transactions
• Sales driven position, persuaded customers to utilize different banking services
• Handled transactions with a high monetary value up to 50, 000 CAD
• Completed a comprehensive customer service training course
• Completed a certificate on Anti-Money Laundering and Anti-Terrorism Finance

• Communicated with Canadian universities and institutes on a daily basis
• Gained an understanding of the curriculums, requirements and administrative work of the universities across British Columbia and Ontario
• Responsible for simultaneously managing over 360 student records
• Built solid and collaborative relationships with students and universities
• Prepared reports and presentations to the management team
• Motivated students to take action and control of their future