Business Analyst
T-Mobile USA
Total years of experience :6 years, 7 Months
• Gather, develop, document and validate business, functional and technical requirements
• Interact with client during JAD sessions
• Work with business managers and Subject Matter Experts (SME's) to identify, prioritize, and
implement solutions to improve efficiency, reduce risk, and support new business
• Interact with advanced business analysts and solution developers to communicate and validate
requirements
• Prepare and maintain project documentation and artifacts including analysis, reports and user
documentation
• Works with project managers, developers, and end users to ensure application designs meet business requirements
• Assists all phases of software systems programming applications
• Evaluates new and existing software products
• Author and prepare meeting minutes to be distributed to a variety of audiences
• Author user stories, test scripts, and other Agile deliverables
• Drive projects to delivery by performing project administrative tasks such as: creating and maintaining project plans, completing project estimates, identifying and reporting action items and risks, project status reporting, meeting facilitation and preparation of meeting notes.
• Facilitate meetings with customers to identify all details of business objectives and requirements. The output from those meetings will result in requirement documentation authored by me
• Lead collaboration to help identify creative solutions to meet customer needs and address problem resolution.
• Deliver decisioning strategies and solutions that help our customers achieve more.
• Helped team in QA testing and test cases
• Perform and identify any needed reporting and data analytics in support of the timely execution of the project
- Worked with the users and different teams involved in the application development for the better understanding of the business and IT processes
• Collaborated closely with the technical team for solution development
• Participated in sprint planning with PM/Dev/QA to conclude the user story points and the effort estimates
• Validated the bugs opened by QA/business and took appropriate action
• Provided support in planning, designing and implementing databases
• Coordinated with on-site systems staff; analyze, develop, test and document system changes, as requested and approved by management
• Assisted with design and implementation of a strong internal control environment
• Participated in development of timelines for project delivery and managing projects and resources to successful completion
• Conducted project kickoff meetings with team members to explain roles / responsibilities, relationships with other groups, deliverable, timelines, assignments and status reporting
• Involved in development phase meetings for analysis and requirements gathering
• Worked extensively on MS Office tools like Excel, PowerPoint, Word etc. for documentation and presentation purposes, used SharePoint for document storage/sharing and used MS
• Conducted regular JAD sessions with the stakeholder, SMEs, system architects, developers, database developers, quality testers during the entire project to assure that the critical as well as the minute details of the project were discussed, and issues were resolved beforehand