Hamada Makawi

".Monitor and maintain station operational status and to ensure the safety and comfort of passenger movement within the station premises.

Carry out controlled/uncontrolled/emergency evacuation of passengers.

Control and mitigate overcrowding in station and platforms to ensure that passengers flows are managed in an orderly manner.

Deliver essential messages to passengers via audio or visual means in a timely, clear and proactive manner.

Monitor and control the direction of the fare gates in accordance with the flow of passengers, and in the event of an emergency situation.

Provide ticket sales, train services information and respond to passenger enquiries"

"Contact potential or existing customers to inform them about a product or service using scripts

Answering questions about products or the company

Asking questions to understand customer requirements and close sales

Enter and update customer information in the database

Handling grievances to preserve the company’s reputation."

"Develop long and short term strategies and tactics for growth.
Develop brand and messaging to attract and retain customers.”
manage supply chains to ensure continuity and maintain margins.”"

"* Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
* Act as the point of contact and handle customers’ individual needs
* Generate new business using existing and potential customer networks
* Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives"

"Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
* Act as the point of contact and handle customers’ individual needs
* Generate new business using existing and potential customer networks"

"Increasing sales volume & growth rates for all customers across key channels.
Developing and maximizing sales and contribute to cluster profit objectives through a well-defined sales strategic plan by account."