Debt Collection Manager
BILKISH ASSOCIATES L.L.C
Total des années d'expérience :19 years, 5 Mois
Day to day leadership responsibilities of collection team.
Deliver weekly debt estimates, perform gap analysis & implement corrective actions.
Experience in handling local and, tracing skip & not contactable cases
Communicate with the defaulters by the phone or E-Mail or visiting them if required.
Train, motivate & develop the collections team in system & operational processes, Firm values & delivering business objectives.
Drive team to prioritize effectively to meet set portfolio targets.
Act as escalation contact within the business & clients.
Monitor team’s performance on a regular basis & address performance issues where applicable.
Handling and managing 6 centers outside UAE in the middle east.
Travel to other several countries within the Middle East when required.
Facilitate optimal communication structure / processes between team, practice group & clients.
Achieve collection day targets by engaging team to manage portfolio & build relationships;
Develop excellent relationships with key contacts within the clients’ organization;
Support team with & drive strategy for collection;
Use imagination & clear thinking techniques to improve processes & deliver excellent service to the Firm;
Able to file and release legal cases against the defaulters and following with the police stations & Courts.
HANDLING TYPING CENTER OFFICE
Babylon Typing Center
Achievements
Data Entry Incharge
Dealing with all online government website.
Customer Service.
PROFESSIONALDEVELOPMENT
IT