Team Leader, administration
Total BPO
Total years of experience :2 years, 0 Months
Efficiently managed and handled incoming calls, providing excellent customer service and resolving issues as needed. Provided guidance and support to team members, ensuring productivity and goal attainment. Implemented strategies to boost team performance and achieve set objectives. Took a proactive role in initiating and managing new projects within the organization. Oversaw and coordinated various administrative tasks to streamline operations.