Officer-Home Finance
Dubai Islamic Bank
Total des années d'expérience :2 years, 1 Mois
Special Account Management Department
•Managed a portfolio of "Dubai Islamic Bank" home finance accounts, ensuring timely payments and compliance with finance agreements.
•Provided exceptional customer service, addressing inquiries, concerns, and requests promptly and professionally.
•Processed and accurately recorded payments, minimizing discrepancies and improving account accuracy.
•Maintained organized and up-to-date customer account files, including loan documents and payment history.
•Stayed current on industry regulations and updated account practices to ensure compliance.
•Collaborated with cross-functional teams, including legal and credit analysis, to resolve complex account issues.
•Prepared and presented regular reports on account performance, contributing to informed decision-making.