حمدان زياد

- Lead digital transformation projects that enable the center to achieve its strategic goals.
- Build a technology pathway that helps other departments to enable technology in the best way in their departments, services, or projects.
- Leading a great team to implement massive medical programs (Virtual Hospital and Virtual Clinics) to enhance healthcare services in KSA.
- Directing the effective delivery of networks, development, and disaster recovery systems and processes.
- Establish AI and Security policies for Tele-Health services.
- Led massive integration processes between all parties and operators related to the programs.
- Implement different technical solutions (Medical and non-medical) for programs started by building RFP containing requirements, workflows, technical processes and procedures, SLAs, BCP … etc.
- Develop RFPs for medical services that are needed in VH and VCs and state all requirements for both business and technical sides.
- Leading project operators to manage the first- and second-line support for VH services.

- Managed IT projects for deferent clients. Plan, schedule and execute all stages of enterprise
software and system implementations. Assessed business implications for each project phase and
monitored progress to meet deadlines, standards and cost targets.
- Created and implemented communication plans to manage and ensure high satisfaction of
stakeholders' expectations; that included senior executives, customers, outside consultants,
vendors and other stakeholders.
- Developed a new tool that increases engagement with clients’ audiences over social media.
- Responsible for developing and implementing multiple marketing projects and programs for
deferent type of businesses such as B2C and B2B.
- Develop and ensured that proposal responses complied with RFP requirements, contained win
strategies and themes, and complied with TRI format and style criteria.
- Assessed risk factors and developed strategies for response.

- Led a government sub-project with over 2T SAR budget (Dialysis Program).
- Manage and track project milestones and deliverables, communicating with clients and coworkers
to keep them abreast of the project’s progress and meeting schedule, scope, and budget.
- Recruited, interviewed, and hired contractors and employees to work on IT projects.
- Managed multi-location teams across KSA districts.
- Manage and supervise IT professionals (Employees and contractors) working in IT operations area.

- Implement princiles of operating systems and design
- Analys systems

- Projects Coordinator.
• Prepared and led meeting between departments.
• Reported developments to Project Manager using spreadsheet reports.
• Researched vendors for pricing, equipment availability and staffing.
• Prepared development plans to upgrade systems.
- MSSQL Database administrator.
• Ensure that all data is secure and organized so analysts can easily locate information.
• Back up data and restore it properly to prevent any type of data loss.
• Be sure databases operate smoothly and efficiently and fix any errors or problems.
• Create and manage databases based on user needs and combine old databases with new
ones.
- IT and Database trainer.
- Ensured proper implementation of maintenance, modification, and troubleshooting activities.
- Maintained systems and wrote maintenance procedures and forms.
- Prepared development plans to upgrade systems.
- Coordinated and managed all activities related to the spare parts with the support of the Customer,
in order to continuously meet material and spare parts requirements.