Technical Consultant
Jeraisy Computer and Communication Services
مجموع سنوات الخبرة :17 years, 9 أشهر
• HPE Servers Architecture, implementation, and qualified service solutions.
• HPE Storage Architecture, implementation, and qualified service solutions.
• Windows server installation, configuration, and Management.
• VMware Data Center Virtualization Certified professional
• vSphere and vCenter: Install, Configure and Manage.
• Microsoft System Centre Configuration Manager, Installation, Configuration and Troubleshooting.
• HP Client Automation, Installation and Troubleshooting.
• Network designing, devices Configuring and Troubleshooting.
Trans IT is one of Egyptian National Railways (ENR) companies which involves with initiating, and administrating ENR Data Center, Projects and supporting its more than 6000 clients.
• Supporting more than 6000 clients with multiple OS's, and diversified applications
• Applying ITIL Standard Strategies according to ENR Environment.
• Handling Processes to co-ordinate Among IT different teams.
• Build, Correct, and Update Knowledge base Libraries corresponding to troubleshooting strategy plan.
• Set training plan for team member, check availability, and execute suitable Training
• Set development plan according to international out of box.
• Document installation, configuration, and administering servers.
• Handling availability, functionality, and productivity based on evaluation designed template.
• Update recycles strategy based on ITIL.
• Installing, configuring, and administering MS Windows Server 2003/2008/R2.
• Installing, Configuring, and administering SCCM 2007.
• Installing, Configuring, and administering HPCA 7.2 " HP Client Automation"
Second level support Engineer
Trans IT is one of Egyptian National Railways (ENR) companies which involves with initiating, and administrating ENR Data Center, Projects and supporting its more than 6000 clients.
• Supporting more than 6000 clients with multiple OS's, and diversified applications
• Applying ITIL Standard Strategies according to ENR Environment.
• Handling Processes to co-ordinate Among IT different teams.
• Build, Correct, and Update Knowledge base Libraries corresponding to troubleshooting strategy plan.
• Set training plan for team member, check availability, and execute suitable Training
• Set development plan according to international out of box.
• Document installation, configuration, and administering servers.
• Handling availability, functionality, and productivity based on evaluation designed template.
• Update recycles strategy based on ITIL.
• Installing, configuring, and administering MS Windows Server 2003/2008/R2.
• Installing, Configuring, and administering SCCM 2007.
• Installing, Configuring, and administering HPCA 7.2 " HP Client Automation"
- Installing and troubleshooting various Microsoft OS versions as Windows XP, Vista, 7, Server 2003, and Software as office 2003, 2007.....
- Troubleshooting Network problems.
- Installing and troubleshooting many kinds and brands of H/W
Telecommunication & Electronics Engineering From Al Azhar University, Cairo Graduation Project: VDSL over optical fiber using thin film filters. Graduation Project Degree: Very Good