Group Human Resource & Support Service Supervisor
Awab holdings
Total des années d'expérience :13 years, 7 Mois
involved:
• Managing the daily operations of customer care & services
• Monitoring the daily attendance of Customer Care Agents.
• Supervising the staff to achieve the required daily targets & tasks.
• Coordinating with our Key accounts of companies who already subscribed.
• Arrange the daily reports of Achievement & Activities to be send to the call center
Manager
• On daily basis.
involved:
• In charge of new bookings & Reservations by phone.
• Monitoring & checking the credits for every paid reservation then adding
New booking for travelers who lost their flights together with outstanding amounts.
• Contacting the late travelers who lost their flights and booking a new flight
• Participate in Marketing campaigns (Special Promotions & new facilities) by contacting
Existed customers.
Print letters for employee for government use.
• Manage interviews regarding job availability.
• Responsible for adding and delete and manager fingerprint in the factory.
• Responsible for monthly time sheet for production team.
• Manage the petty cash for 6 months.
Business Administration program trains you in the functions of management with a solid base in accounting, finance, marketing and administration to gain entry-level management positions