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Hamid Asghar, A.M Sales & Supply Administration / A.M. Customer Services

Hamid Asghar

A.M Sales & Supply Administration / A.M. Customer Services·Reckitt Benckiser Pakistan Limited

Pakistan

Bachelor's degree,

Work experience

Total years of experience: 28 years, 0 months

A.M Sales & Supply Administration / A.M. Customer Services

June 2008 - Present

Reckitt Benckiser Pakistan Limited

Karachi, Pakistan

June 2008 - Present

 To ensure timely execution of customer orders from there payment to stock dispatch
 Provide details to DC team to ensure stock availability as per customer desire
 Daily coordinate with supply regarding stocks in pipeline.
 Ensure flawless sales process to achieve companies’ target.
 Execution of customer payments and sales orders on daily basis.
 Handling issues regarding orders, invoices, delivery and stocks receiving
 Daily coordination with sales team, finance, supply & warehouses for sales order execution.
 Built price structure in JDE for ordering.
Company industry:
FMCG
Job role:
Customer Service and Call Center

Sales & Supply Administration Executive / Customer Services Executive

May 2007 - May 2008

May 2007 - May 2008

Execution of sales orders, managing online ordering system and resolving issues of online system.
•Attend customer complaints and resolve there queries promptly.
•Circulation of Daily primary sales report to CEO, Director Sales, RSM and ASM
•Coordination with ASM with respect to Payments and Supply issues.
•Collection of payment and daily circulation of payment collection report.
•Coordination with Sales Team, Finance & Ware Houses for Sales order execution.
•Dealing with +300 distributors throughout Pakistan
Job role:
Other

Sales Data Analyst

July 2006 - May 2007

July 2006 - May 2007

Report to the Director Sales and Manager Sales MIS.
•Follow-up with ASMs, & BSEs for Secondary Sales Data and various other reports data.
•Prepare record and circulate various MIS reports using tools Excel, J.D Edwards/ AS400.
•Primary Sales & Secondary Sales (Customer wise / Area Wise / Region wise)
•Weekly Primary and Secondary Report (Customer wise / Area Wise / Region wise)
•Making reports according to the requirement of Sales Director, MIS Manager, Sales & Marketing Department, ASMs, RSMs.
•Data Analyzing, Maintaining and updating database on daily basis.
Job role:
Sales

Claims Process Executive

January 2006 - June 2006

January 2006 - June 2006

Mainly responsible for processing claims of distributors and sub-distributors nation wide.
•Coordination with ASMs & Category Managers with respect to secondary sales, TO & different issues.
•Prepare comparative statements related to processed claims forwarded to Finance.
•Charging the distributor/sub-distributor claims from the assigned budget.
•Report to the Director Sales and Assistant Manager Trade Budget.
•Making summary reports of Allowed and Disallowed Claims.
Job role:
Medical, Healthcare, and Nursing

Data Analyst

October 2005 - January 2006

October 2005 - January 2006

Report to the RCAD Head
•Supervising CIB data entry.
•Collection and consolidation of reports.
•Data Analyzing, Maintaining and updating database on daily basis.
•Making database queries in Ms Access. Maintaining various MIS reports
•Analyze and introduce new formats and reports as per requirement.
Job role:
Information Technology

April 2005 - September 2005

April 2005 - September 2005

Maintaining online Data.
•Maintaining reports & consolidation of reports. Making Summary reports.
•Data Analyzing, Maintaining and updating database on daily basis.
Job role:
Other

Proprietor

May 1999 - March 2005

SIGN Tech Computer

May 1999 - March 2005

Job role:
Management

Trainee Programmer

June 1998 - April 1999

CS-Associates Software Consultants

June 1998 - April 1999

Job role:
Information Technology

trainee programmer

-

-

Developing UNIX based Oracle Database
•Making Forms, Queries & Generating Reports
Job role:
Information Technology

Education

Cs Associates Software Consultan

January 1998

January 1998

Bachelor's degree,

Unix 3

University Of Karachi

January 1997

January 1997

High school or equivalent,

Bachelors of Sciences

High school or equivalent,

Mathematics, Physics and Chemistry

Skills

AS/400
Beginner
AS/400
Beginner
ASM
Beginner
ASM
Beginner
ASSISTANT MANAGER
Beginner
ASSISTANT MANAGER
Beginner
BUDGETING
Beginner
BUDGETING
Beginner
CEO
Beginner
CEO
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
DATA ENTRY
Beginner
DATA ENTRY
Beginner
DATABASE ADMINISTRATION
Beginner
DATABASE ADMINISTRATION
Beginner
DC
Beginner
DC
Beginner
DELIVERY
Beginner
DELIVERY
Beginner