Technical Sales Engineer
aggreko
مجموع سنوات الخبرة :14 years, 6 أشهر
Provide temporary utility solutions to Commercial and Industrial customers.
• Develop current and potential customer relationships in order to obtain or surpass the yearly
revenue budgets in line with company procedures and targets.
• Create and execute an annual territory sales plan, account management, presentation
development and delivery, closing deals, working with operations teams to ensure customer
needs and collections are met.
• Compiles lists of prospective customers from various sources for use as sales leads.
• Establishes a customer base in which to promote and solicit new and on-going business.
• Calls on regular and prospective customers by phone or by traveling throughout assigned
territory to solicit orders and close sales.
• Displays or demonstrates product, using samples or catalog, and emphasizes salable
features.
• Quote prices, contract terms, estimated delivery date, and credit terms.
• Prepare sales contracts in conjunction with the rental coordinator for orders obtained.
• Prepares various reports and presentations as required for sales, client meetings, expenses,
etc..
• Maintain accurate reports and database records of customer contacts/activities and
transactions.
• Provides technical sales assistance for power and temperature applications using job related
manuals.
• Work with National Accounts Manager, Business Development Managers and the local selling
team to increase wallet share of existing and new accounts.
• Formulate sales revenue forecasting / projections
• Records daily and weekly activities in the CRM system.
• Communicate information concerning collections, estimated revenues of contracts, new
contracts, pending contracts, and overall activity with accounts
Handling the Sales of Fork Lift Trucks, Brands are
• Yale Material Handling Equipments (UK)
• Landoll VNA Fork Lift Trucks (USA)
• Major Achievement in Sales:
Best Sales Engineer of the Year 2013
Sales Training from Landoll Corporation USA.
• Direct outside sales of material/product handling equipment and systems.
• Technically proficient in knowledge of equipment sold, industrial usage,
start-up assistance and equipment specifications.
• Ongoing task of generating new clients from various sales leads.
• Assist District and Regional Managers through administration
management of distributor, marketing support, product training, product
presentations, technical seminars, tradeshows, and Trade Association
Meetings.
• Create and deliver sales presentations to key clients in coordination with
Sales Managers.
• Meet with key clients, assisting sales managers with maintaining
relationships, negotiating and closing deals.
• Develop and implement strategic sales plans to satisfy corporate goals.
2. Asst. Manager Services: KK Power International Pvt Limited Lahore, Pakistan.
04-November 2009 to 04-November 2011
Handling the after sales services for the following brands
• Jungheinrich Germany (complete range of Material
handling equipments)
• Mitsubishi Japan (complete range of Electric,
diesel, LPG fork lifter)
• Karcher Germany (industrial, cleaning
equipments/water purification system)
• Schaefer (complete range of pallet
racking & shelving system)
• Exide (Industrial standby / lifter
traction batteries)
Duties & Responsibilities
• Provide excellent customer service
• Manage the Client Services Coordinators (create staff
schedules, manage workflow, handle Service staffing and employee issues, enforce departmental policy and procedures
• Accurately performs registration process for new and existing clients
• Schedules appointments according to established
procedures
• Make reminder calls to clients
• Assure that staff is provided with proper training,
instruction, tools, and methods to perform their jobs.
• Lead and motivate staff in handling change, building
trust, and partnership. Encourage and build a team
environment.
• Evaluate all Customer Service Staff on communication
skills and technical knowledge.
• Ensure that all Customer Service Technician have up-to- date technical Information.
• Ensure Customer Service follow-up methods and procedures are complete and meet time standards.
• Develop and train senior staff to provide a high level of support.
• Create method to provide feedback and Quality
Assurance on identified errors.
• Assist with Client Services as needed.
• Capture and report on all Customer Service
measurements, production, and turnaround time
metrics.
B.Sc Mechanical Engineering (2009) First Division University College of Engineering & Technology BZU Multan, Pakistan.