حماد ul rab

• Maintained and reconciled petty cash with impeccable accuracy, enhancing financial reporting integrity.
• Processed and verified invoices for multiple vendors, ensuring precise billing and documentation.
• Assisted in account reconciliation and purchase order processing, significantly reducing administrative errors.
• Upheld confidentiality of financial and student records, adhering to organizational policies and standards.
• Coordinated effectively with vendors and internal teams, promoting seamless operations and communication.
• Demonstrated strong organizational skills, contributing to efficient office management and HR functions.
• Utilized problem-solving abilities to support administrative processes and enhance overall team productivity.

Acted as the first point of contact for 100+ parents, students, and staff daily — handling inquiries, managing concerns, and directing
requests with professionalism
Managed confidential records for student enrollment, fee collection, and staff salaries — ensuring 100% accuracy and timely updates
across all departments
Planned and assigned daily responsibilities to a team of 10+ teaching staff, ensuring smooth institutional operations and on-time delivery
of schedules
Controlled petty cash disbursements and processed vendor invoices on a monthly cycle, maintaining full financial accountability with zero
discrepancies
Independently resolved operational issues across administration, finance, and HR — demonstrating strong judgment and reliability in a
high-responsibility front-office role

• Managed and reconciled daily cash transactions, ensuring accuracy and zero discrepancies throughout my tenure.
• Verified cash balances at the beginning and end of each shift, employing systematic checks to identify and resolve discrepancies.
• Engaged with over 30 customers daily, facilitating efficient transaction processing and effective resolution of issues.
• Monitored expenses and purchase orders across multiple departments, upholding financial control and maintaining precise records.
• Trained and mentored junior staff, enhancing team performance and operational efficiency.
• Developed strong organizational and communication skills, preparing for a transition into HR and administrative roles.
• Demonstrated a commitment to customer satisfaction and operational excellence, aligning with the goals of HR and administrative functions.

Led daily customer-facing service for 30+ customers per shift, consistently maintaining quality and professionalism in a high-pressure
environment
Accurately processed and reconciled cash transactions up to PKR 50, 000 per shift across multiple billing cycles — with zero reported
discrepancies
De-escalated difficult customer situations calmly and independently, converting complaints into positive outcomes.
Oversaw full shift operations including staff deployment, service flow, and quality control — ensuring zero service gaps during peak hours
Onboarded and trained new team members on service protocols and cash procedures, reducing errors and improving team consistency
Maintained daily transaction logs and expense reports across departments, supporting end-of-day financial accountability