Operations & Commercial Manager
Pacific Ocean Marine Services
Total des années d'expérience :19 years, 0 Mois
Oversee day-to-day operations and communication to colleagues
FCL Exports / Imports (Standard/Special Equipment’s/Flat Racks/SOCs)
Projects (Land / Ocean - Containerized / OOG / Break Bulk / RORO)
Break-bulk cargoes - Direct Delivery basis handling and coordination
Events Exhibitions (ATA Carnet) clearance and re-export & Cultural Events
Proactively manage account to improve customer service, transit times & transportation costs
Evaluate, negotiate and appoint key transport suppliers for UAE and Export countries
Communicates with overseas agents / counterpart for shipments queries
Relation with logistic partners for inbound, outbound, custom clearance
Appoint agents for all export shipments according to requirements
May oversee short duration projects relating to transportation, logistics, export regulations, and related functions
Prepare daily and weekly shipped order service level reporting for internal management and 3PL & 4PL vendors and cost reduction
Pricing activities aimed at driving revenue growth through new customer acquisition
Maintain and develop relationships with agreed ship-owners
Assist colleagues with the sourcing of charter and Break Bulk prices
Check and approve any charter agreements and be responsible for approving insurance arrangements on said charter agreements
Receive and enter orders in FLOW (tracking & tracing). update system in a timely manner for transshipment & arrivals
Monitors Importing & Exporting /Re-exporting of consigned goods while in transit, researching and planning the most appropriate route, transit time and cost involved
Check and verify shipping records, handle questions or concerns of shipping shortages
Coordinating with all required freight carriers including negotiating pricing & conditions regularly
Handle full set of shipping documents for Import. check correspondence of BLs, shipping invoice, packing list and COO etc. also ensure documents are correct and provided on time
Responsible for preparing customs documents for all shipments commercial invoice, delivery orders, transfer letter and processing declarations E-Clearance through E-Mirsal II
Continuing Review of Policies, Rules and Regulations of Dubai Trade and Customs
Can perform all import/export inspection with Customs for SEA/AIR
Preparing documents for SGS/BV inspections upto issuance of COC
Responsible for maintaining/updating office records and provide link between Dubai, warehouse and other company offices (Kenya & China)
Negotiating the services of 3rd party carriers, couriers and haulage companies
Inspections and Submission of Exit/Entry documents to customs (Import / Export and Refund claim for transit and Re-Export)
Managing a team of drivers and vehicles
Responsible for all of the dispatching, routing, and tracking of delivery vehicles
Managing road restrictions / time restrictions
Responsible for all H&S investigations
Prepare reports in Excel, PowerPoint and Outlook for emails
Manage and handle client relations, feedbacks and complaints
Other duties as assigned
Supervising the implementation of new camp office systems
Maintaining & updating records of the office also provide link between H.O, site office & AHQ
Office Administration (Adequacy of Stationary / Provisions / Refreshments) Dispatch (Inward /Outward) also making record of Local maintaining
Issuing Offer Letters, Appointment Letters, Transfer Letters and Confirmation Letters for local staff on the behalf of Head office
Prepare time sheets and man months and updating leave records of all the Employees
Manage calendar of events, meetings and conference
Prepare weekly and monthly project reports and send it to relevant
Implements company policies, standards, systems and procedures
Participating and discussing with management regarding the new policies
Provide and update the playing area for staff also check the housekeeping services
Check and verify receipts of the expenditure
Take part in any administrative meetings to assure secretarial follow through
Maintaining the records of the employee by maintaining their personal file
Maintaining & updating records of the office and provide link between head office and site office and prepare time sheets and man months
Prepare monthly project reports and send it to relevant
Maintaining accounts of the office by using software “Express Accounts”
Check receipts of the expenditure according to allocation
